Monica Foster

• Stocked merchandise on shelves according to company guidelines and standards.
• Provided customers with assistance in locating requested items in the store.
• Followed all safety protocols while operating machinery and equipment.

• Verified accuracy of orders prior to delivery to ensure customer satisfaction.
• Ordered contact lenses from suppliers using patient prescription information.
• Conducted frame inventory audits and restocked shelves with new merchandise when needed.
• Maintained accurate records of patient prescriptions, measurements and sales.
• Demonstrated a high level of customer service by providing expert guidance throughout the selection process.
• Educated customers on the various lens options available and recommended appropriate lenses based on individual needs.
• Processed payments accurately and efficiently utilizing point-of-sale systems.
• Provided technical advice related to optical products including sunglasses, safety glasses and other vision care items.
• Trained new employees on company policies, practices and procedures.
• Managed daily operations including opening and closing procedures and ensuring store cleanliness.

• Cleaning and set up of Holiday homes

• Office Cleaning including windows

• End of lease and vacate cleans
• Private house cleaning

• Collaborated with management on developing strategic plans for achieving business goals.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Managed customer service inquiries and complaints in a timely manner.
• Developed a system for tracking inventory and ordering supplies as needed.
• Supervised daily operations including scheduling shifts, assigning duties.
• Implemented quality control measures to uphold company standards.
• Delegated work to staff, setting priorities and goals.