Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Heinrich

Sydney,NSW

Summary

Passionate Beauty Therapist with 2 years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during treatment procedures.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.


Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Beauty Therapist

SEN SPA
07.2023 - 08.2023
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • worked full time at this beauty salon.
  • Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.

Cashier

Guzman Y Gomez
10.2023 - Current
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Waitress

Sushi Train
10.2017 - 08.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

High School Diploma -

Bradfield Senior College
St. Leonards, NSW
03.2023

Skills

  • Lash and Brow Maintenance
  • Hot Stone Understanding
  • Waxing and Hair Removal Techniques
  • Nail Treatments
  • Dye and Tint Application
  • Anti-aging treatments
  • Skincare product knowledge
  • LED light therapy

Certification

Diploma in Beauty Therapy, also acquired certificate 3.

Timeline

Cashier

Guzman Y Gomez
10.2023 - Current

Beauty Therapist

SEN SPA
07.2023 - 08.2023

Waitress

Sushi Train
10.2017 - 08.2023

High School Diploma -

Bradfield Senior College
Monica Heinrich