Monica Heinrich
Sydney,NSW
Summary
Passionate Beauty Therapist with 2 years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during treatment procedures.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beauty Therapist
SEN SPA
07.2023 - 08.2023
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- worked full time at this beauty salon.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
Cashier
Guzman Y Gomez
10.2023 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Waitress
Sushi Train
10.2017 - 08.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Bradfield Senior College
St. Leonards, NSW03.2023
Skills
- Lash and Brow Maintenance
- Hot Stone Understanding
- Waxing and Hair Removal Techniques
- Nail Treatments
- Dye and Tint Application
- Anti-aging treatments
- Skincare product knowledge
- LED light therapy
Certification
Diploma in Beauty Therapy, also acquired certificate 3.
Timeline
Cashier
Guzman Y Gomez
10.2023 - Current
Beauty Therapist
SEN SPA
07.2023 - 08.2023
Waitress
Sushi Train
10.2017 - 08.2023
High School Diploma -
Bradfield Senior College