Monica King
Broome,WA
Summary
Dynamic administrative professional with extensive experience at the Dept of Education WA, excelling in document preparation and stakeholder liaison. Proven track record in budget monitoring and project support, enhancing operational efficiency. Adept at fostering collaboration and driving results through effective communication and meticulous data analysis. Detail-oriented administrative professional with expertise in budget monitoring, document preparation, and stakeholder liaison. Proven ability to streamline workflows and enhance team efficiency to drive organizational success.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Administration Assistant
Dept of Education WA
Broome, WA
01.2023 - 12.2025
- Manage daily communications for the Director, assist the Director with the organisation of day-to-day work schedules and the preparation of various types of correspondence, documents and reports.
- Provided personal and administrative support to the Director of Education and officers within the Regional Office.
- Provide administrative support to management team.
- Assist with hospitality and travel arrangements, including preparing travel documents, booking flights and accommodation. Assists with the payment of accounts, credit card reconciliation, Monitoring of expenditure and preparation of reports.
- Coordinated schedules and meetings for departmental staff and stakeholders to ensure effective communication and collaboration.
- Processed correspondence and maintained communication with external partners.
- Organized and maintained electronic filing systems for easy access to information.
- Created and distributed documents, such as agendas and meeting minutes.
- Performed data entry tasks accurately within specified timeframes.
- Assisted in document preparation and data entry for reporting purposes.
- Supported training sessions by preparing materials and setting up venues.
- Collaborated with team members to enhance office procedures and workflows, resulting in improved team coordination.
- Provided customer service to students, parents, and staff regarding inquiries.
- Managed daily calendars for multiple staff members.
- Updated contact lists regularly with current information.
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
- Organized and maintained files, including electronic records.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Scheduled appointments for department personnel as needed.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Developed procedures for streamlining workflow processes within the department.
- Developed procedures for streamlining workflow processes within the department.
Executive Support Officer
Dept of Education WA
01.2021 - 01.2023
- Coordinate and prepare correspondence and briefing notes, travel and accommodation requirements, scheduling of appointments and management of enquiries and requests.
- Liaise with a wide range of internal and external stakeholders, including Principals, senior officers from government and non-government agencies, parents, and members of the public, on a diverse range of project matters.
- Managed confidential and sensitive enquiries, ensuring timely and appropriate responses.
- Administer and monitor the Project's budget, including the payment of accounts, monitoring of corporate card and travel expenditure.
- Conduct research and investigations into issues impacting the Project.
- Managed information systems to ensure accurate records and reporting.
- Initiated and monitored office systems and databases, streamlining administration for project management.
- Provided administrative support to Manager, Kimberley Schools Project, enhancing team efficiency.
Administrative Assistant - Nursing
WACHS
01.2019 - 01.2021
- Provide administrative and secretarial support to the Coordinator of Nursing & Midwifery, Broome Regional Health Campus.
- Coordinated meetings and functions, preparing agendas, hiring venues, arranging catering, taking minutes, booking rooms, and preparing presentations with necessary equipment and attendee lists.
- Coordinated staff travel bookings, reconciled Flexi Purchase transactions, and disseminated documentation in collaboration with Coordinator of Nursing & Midwifery and Business Manager.
- Entered rosters and changes/amendments into the electronic roster system (RoStar) for Nurse Managers.
- Processed rental subsidies for nursing staff, ensuring timely and accurate distribution.
- Procured goods and services as authorised, including seeking quotations from vendors.
- Provided services at Broome Hospital
Clerical Officer - All Departments
WACHS
01.2018 - 01.2019
- Supported all clerical positions within Broome Hospital to ensure seamless operations.
- Clerical duties - General Ward, Paediatrics, HDU, and ED Clerk, Outpatients PAC, Switch, Medical Records.
- Organized and filed medical records accurately, enhancing retrieval efficiency within the hospital's system.
- Admitted new patients to Hospital General Ward, Paediatric, and High Dependency Unit, facilitating timely patient care.
- Provide administration support to Emergency Desk Clerks, Clinical Nurse Managers.
- WebPAS knowledge and experience in Waitlist Display, Waitlist Supervisor.
- CHS - Clerk, Ed Clerk.
- After Hours reception of phone calls for WACHS Hospitals, Kimberley Region.
- Broome Hospital
Administration Officer
Dept of Education WA
01.2018 - 01.2019
- Managed front desk reception, ensuring a welcoming environment for clients and handling inquiries.
- Assisted in organizing appointments, travel arrangements, staff and board meetings, and functions.
- Provide administration support to the Residential College Manager and Boarding Supervisors.
- Administer the operation of the Residential College records and management information systems.
- Assisted Finance Manager in administering financial resources, including account and GST coding, reconciliations, and invoice processing.
- Prepared correspondence, reports, and college materials for distribution to enhance communication.
- Booking of ABSTUDY Travel for enrolled students.
- Undertake student-related activities, including providing information, advice and collecting documentation for enrolment of new students.
- Supported administrative functions at Broome Residential College to ensure efficient operational processes.
School Officer
Dept of Education WA
01.2017 - 01.2018
- Assisted Manager Corporate Services in administering school financial resources through account and GST coding, reconciliations, and invoice processing.
- Supported monthly financial reconciliation processes to ensure accuracy.
- Collected and organized financial data for budgeting activities.
- Coordinated management of school assets, administering out-of-hours facility use, negotiating maintenance and repairs, and maintaining key registers and security system codes.
- Administer the operation of school databases, records and management information systems including timetabling.
- Create and prepare school material for publication.
- Facilitated student-related activities by providing information, advice, and collecting documentation for new student enrolment.
Regional Waitlist Officer - Specialist Services
WACHS Kimberley
01.2014 - 01.2017
- Identified errors and anomalies in data entry through audits and implemented corrective strategies, while escalating cases near or over boundaries for the Regional Waitlist - Specialist Services.
- Monitored training effectiveness and reported on activities and outcomes for Specialist Services Booking clerks in the region.
- Reviewed and reported on key performance indicators to inform strategies for enhancing organizational performance.
- Created reports, tables, and graphs to illustrate trends in activity, supporting data-driven decision making.
- Provide helpdesk support to site-based staff in relation to waitlist management systems and processes.
- Provide Administrative support to the Regional Services Coordinator.
Finance and Administration Support Officer
Dept of Education WA
01.2011 - 01.2014
- Coordinated financial, administrative, and information systems to comply with legislation, departmental policies, and procedures.
- Developed and managed human resources, supervising performance and productivity of support staff including cleaners, gardeners, and cooks to ensure effective service delivery.
- Recruiting, training and developing employees in business operations, ensuring consistent service standards.
- Managed human resource procedures, overseeing performance management, staff leave approvals, and payroll to maintain operational efficiency.
- Processed financial transactions while monitoring and reporting on financial integrity of camp operations, contributing to informed financial planning and budgeting.
- Implementing and monitoring effective asset management and maintenance strategies for camp facilities, equipment and buildings.
- Managed operations at Broome Camp School, overseeing daily activities and logistics.
Office Manager
Regal Transport
01.2010 - 01.2011
Administration Officer
Broome Air Services
01.2009 - 01.2010
Payroll Officer
Broome Port Authority
01.2007 - 01.2009
Departmental Performance Officer
Ipswich City Council
01.1991 - 01.2007
Acting Senior Payroll Officer
Ipswich City Council
01.1991 - 01.2007
Accounts Payable Officer
Ipswich City Council
01.1991 - 01.2007
Education
Certificate IV - Human Resources
North Regional TAFE
01.2008
Skills
- Document preparation
- Microsoft Office Suite
- Travel arrangements
- Budget monitoring
- Project support
- Stakeholder liaison
- Data analysis
Certification
- C Class Drivers license
- WA Working with Children Check
Employment Details
Administration Assistant, Kimberley Education Regional Office DOE, Provide personal and administrative support to the Director of Education, and officers within the Regional Office as required., Manage daily communications for the Director, assist the Director with the organisation of day-to-day work schedules and the preparation of various types of correspondence, documents and reports., Operate and maintain systems and databases which record information on human resources, finances, budget, assets, vehicle fleet and building maintenance., Assist with hospitality and travel arrangements, including preparing travel documents, booking flights and accommodation. Assists with the payment of accounts, credit card reconciliation, Monitoring of expenditure and preparation of reports., Executive Support Officer, Kimberley Schools Project DOE, Provide administrative support services to the Manager, Kimberley Schools Project, and team members., Coordinate and prepare correspondence and briefing notes, travel and accommodation requirements, scheduling of appointments and management of enquiries and requests., Liaise with a wide range of internal and external stakeholders, including Principals, senior officers from government and non-government agencies, parents, and members of the public, on a diverse range of project matters., Manage confidential and sensitive enquiries which require appropriate referral and timely responses., Administer and monitor the Project's budget, including the payment of accounts, monitoring of corporate card and travel expenditure., Conduct research and investigations into issues impacting the Project., Manage and adjust information systems to facilitate accurate records and reporting., Initiate, establish and monitor office systems and databases to support the administration of the office and management of the Project., 01/01/21, 12/31/22, Administrative Assistant - Nursing, Broome Hospital WACHS, Coordination of meetings and functions including preparation of agendas, venue hire, catering, minute taking /typing, including booking of appropriate rooms and presentation preparation for staff presenting, provision of appropriate equipment and lists of attendees., Provide administrative and secretarial support to the Coordinator of Nursing & Midwifery, Broome Regional Health Campus., Procures goods and services as authorised, including seeking quotations as directed by the Coordinator of Nursing & Midwifery and Business Manager., Coordinates staff travel/flight bookings, Flexi Purchase reconciliation and disseminates appropriate documentation as required in liaison with the Coordinator of Nursing & Midwifery, Business Manager and other Broome Regional Health Campus staff as required., Responsible for entering rosters, changes/amendments onto the electronic roster system (RoStar) for Nurse Managers., Processing of Rental Subsidies for nursing staff., 01/01/19, 12/31/21, Clerical Officer - All Departments, Broome Hospital WACHS, Provide back up support for all clerical positions within Broome Hospital., webPAS knowledge and experience in Waitlist Display, Waitlist Supervisor., CHS - Clerk, Ed Clerk., Outpatient Clerk, Outpatient Supervisor., Clerical duties - General Ward, Paediatrics, HDU, and ED Clerk, Outpatients PAC, Switch, Medical Records., Filing of medical records., Discharge and compile patient charts., Admit new patients to the Hospital General Ward, Paediatric and High Dependency Unit., Provide administration support to Emergency Desk Clerks, Clinical Nurse Managers., After Hours reception of phone calls for WACHS Hospitals, Kimberley Region., 01/01/18, 12/31/19, Administration Officer, Broome Residential College DOE, Reception duties., Assist the Finance Manager with administering the financial resources of the school including undertaking account and GST coding, reconciliations, invoice processing., Prepare correspondence, report and other college material for distribution., Assist in the organisation of appointments, travel arrangements, staff and board meeting and functions and takes minutes as required., Provide administration support to the Residential College Manager and Boarding Supervisors., Administer the operation of the Residential College records and management information systems., Booking of ABSTUDY Travel for enrolled students., Undertake student-related activities, including providing information, advice and collecting documentation for enrolment of new students., 01/01/18, 12/31/19, School Officer, Roebuck Primary School DOE, Provide assistance to the Manager Corporate Services with administering the financial resources of the school including undertaking account and GST coding, reconciliations, invoice processing., Assist with end of month procedures., Collate figures for financial planning and budgeting., Assist with the management of school assets, including assistance with the administration of out of hours use of school facilities, coordinating and negotiating maintenance and repairs and maintaining key registers and security system codes., Administer the operation of school databases, records and management information systems including timetabling., Create and prepare school material for publication., Undertake student-related activities, including providing information, advice and collecting documentation for enrolment of new students., 01/01/17, 12/31/18, Regional Waitlist Officer - Specialist Services, Kimberley Health Region, WACHS, Monitor the effectiveness of training and reports on training activities and outcomes for Specialist Services Booking clerks within the region., Responsible for identifying through audit, error and anomalies in data entry and implement corrective strategies and identify close to boundary and over boundary cases for the Regional Waitlist - Specialist Services and escalate them for appropriate action., Assists in the development review and reporting of key performance indicators., Create reports, tables and graphs depicting trends in activity., Provide helpdesk support to site-based staff in relation to waitlist management system and processes., Provide Administrative support to the Regional Services Coordinator., 01/01/14, 12/31/17, Finance and Administration Support Officer, Broome Camp School DOE, Responsible for coordinating financial, administrative and information systems to ensure compliance with legislation, departmental policies and procedures., Development and management of human resources, supervising performance and productivity of team of support staff including cleaners, gardeners and cooks., Recruiting, training and developing employees in business operations, ensuring consistent service standards., Human resource procedures including performance management, staff leave approvals and payroll., Processing financial transactions, monitoring and reporting on financial integrity of camp operations and providing input into financial planning and budgeting., Implementing and monitoring effective asset management and maintenance strategies for camp facilities, equipment and buildings., Administration and document control processes including minute taking, event coordination and appointment scheduling., Providing advice and support to clients seeking information on camp facilities, bookings and procedures., Operating in accordance with departmental policy and procedure, maintaining strict levels of confidentiality and professionalism., 01/01/10, 12/31/13, Office Manager, Regal Transport, 01/01/10, 12/31/11, Administration Officer, Broome Air Services, 01/01/09, 12/31/10, Payroll Officer, Broome Port Authority, 01/01/07, 12/31/09, Departmental Performance Officer, Ipswich City Council, 01/01/91, 12/31/07, Acting Senior Payroll Officer, Ipswich City Council, 01/01/91, 12/31/07, Accounts Payable Officer, Ipswich City Council, 01/01/91, 12/31/07
Training And Professional Learning
Aspirant Managers Corporate Services, 2024, HRMIS, SAM - OBIEE, FMIS, PLIS, TRIM, Introduction to Contract Management, Introduction to Procurement: Planning, Foundations of Procurement Risk Management, Financial Management Awareness - Budgeting
Timeline
Administration Assistant
Dept of Education WA
01.2023 - 12.2025
Executive Support Officer
Dept of Education WA
01.2021 - 01.2023
Administrative Assistant - Nursing
WACHS
01.2019 - 01.2021
Clerical Officer - All Departments
WACHS
01.2018 - 01.2019
Administration Officer
Dept of Education WA
01.2018 - 01.2019
School Officer
Dept of Education WA
01.2017 - 01.2018
Regional Waitlist Officer - Specialist Services
WACHS Kimberley
01.2014 - 01.2017
Finance and Administration Support Officer
Dept of Education WA
01.2011 - 01.2014
Office Manager
Regal Transport
01.2010 - 01.2011
Administration Officer
Broome Air Services
01.2009 - 01.2010
Payroll Officer
Broome Port Authority
01.2007 - 01.2009
Departmental Performance Officer
Ipswich City Council
01.1991 - 01.2007
Acting Senior Payroll Officer
Ipswich City Council
01.1991 - 01.2007
Accounts Payable Officer
Ipswich City Council
01.1991 - 01.2007
Certificate IV - Human Resources
North Regional TAFE