Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Meade

Sydney,NSW

Summary

Driven professional with a track record of enhancing client wellness and team productivity at Cocare Management and THE ICONIC. Excelled in providing emotional support and daily living assistance, alongside supervising and elevating team performance through skill development and constructive feedback. Demonstrates a keen ability in health and safety awareness, contributing to a significant improvement in quality standards.

Overview

10
10
years of professional experience

Work History

Support Worker

Cocare Management
Bankstown, NSW
03.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Team Leader

THE ICONIC - Fulfillment Centre
Yennora
02.2017 - 02.2024
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Team Member

McDonald's
Villawood, NSW
03.2014 - 02.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Bass High School
Bass Hill, NSW
2016

Skills

  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Daily living assistance
  • Mobility Assistance
  • Transportation Assistance
  • Life Skills Development
  • Skill Development
  • Recreational Activities
  • Troubleshooting
  • Patient support

Timeline

Support Worker

Cocare Management
03.2024 - Current

Team Leader

THE ICONIC - Fulfillment Centre
02.2017 - 02.2024

Team Member

McDonald's
03.2014 - 02.2017

Bass High School
Monica Meade