Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
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Monica Mphetsolang Taka

Gaborone,Botswana

Summary

A highly motivated, results-driven Electrical Engineer with over 4 years of international experience in Botswana, including roles with Huawei Technologies and Bofinet. Proven expertise in designing, implementing, and optimizing electrical telecommunication systems and infrastructure. A Registered Engineer Technologist with the Botswana Engineering Registration Board and demonstrated competency through a Migration Skills Assessment Competency Demonstration Report with Engineering Australia. Adept at managing projects, collaborating with cross-functional teams, and ensuring compliance with industry standards. Skilled in troubleshooting complex issues and delivering innovative solutions in dynamic environments.

Overview

12
12
years of professional experience

Work History

Data Centre Infrastructure Technician

Botswana Fibre Networks (BoFiNet)
Gaborone, Botswana
07.2023 - 07.2024
  • Conducted routine health checks on all data centre equipment
  • Identified and resolved equipment defects following standard operating procedures
  • Maintained accurate records of equipment status and health checks
  • Performed regular maintenance and repairs on data centre infrastructure
  • Ensured compliance with the data centre maintenance program
  • Used technical expertise to troubleshoot and fix issues promptly, minimizing downtime
  • Accompanied third-party vendors during repairs and maintenance activities
  • Coordinated with vendors to ensure adherence to data centre policies and procedures
  • Verified the quality and completion of vendor work before sign-off
  • Developed and implemented Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs)
  • Ensured all procedures were up-to-date and in line with industry standards
  • Trained team members on new and existing procedures to ensure consistent application
  • Conducted non-destructive five levels of technical commissioning on new installations
  • Verified that installations met all specifications and operational requirements
  • Provided detailed reports on commissioning outcomes and recommendations for improvements
  • Consolidated the scope of works against actual installations on-site (AS BUILT)
  • Ensured all project documentation was accurate and reflected the final state of installations
  • Assisted in the preparation of as-built drawings and documentation for client handover
  • Contributed to the development of risk assessments for data centre operations
  • Participated in regular safety inspections to ensure a safe working environment
  • Implemented safety protocols and addressed potential hazards promptly

Assistant Radio Network Performance Management Engineer

Huawei Technologies Botswana
Gaborone, Botswana
01.2023 - 06.2023
  • Conducted thorough drive test analyses, identifying critical areas for network performance enhancement and implementing strategic improvements
  • Successfully achieved and maintained Radio Network Performance according to contracted Key Performance Indicators (KPIs), ensuring high levels of Accessibility, Retain-ability, Mobility, and Service Integrity
  • Played a key role in the development and refinement of network maintenance processes and procedures, actively contributing insights to optimize operational efficiency
  • Provided prompt resolution to customer complaints, delivering technical support and updates on installation and equipment repair issues, thereby enhancing client satisfaction
  • Collaborated with team leaders to review and execute frequency and Scrambling Code retunes, ensuring seamless operation and optimal network configuration
  • Compiled and submitted comprehensive operational and maintenance reports to senior engineers, offering valuable insights and recommendations for continuous improvement

Site Engineer, Project Manager, Radio Frequency Engineer, Contracts Manager

Huawei Technologies Botswana
Gaborone, Botswana
01.2020 - 12.2022
  • Installed Huawei equipment, managed power supply, and performed maintenance and troubleshooting with precision and efficiency
  • Ensured optimal equipment performance and maximized network output through rigorous optimization techniques
  • Strategically planned and optimized networks, overseeing and guiding drive test teams to achieve superior network performance
  • Fostered strong relationships with both company stakeholders and customers, facilitating seamless site handovers and maintaining high satisfaction levels
  • Met or exceeded customer deadlines and targets consistently, demonstrating commitment to delivering exceptional service
  • Orchestrated project planning, efficiently allocated resources, and executed implementations to ensure seamless project delivery
  • Upheld stringent adherence to Safety, Health & Environment policies, ensuring a safe and compliant work environment throughout operations

Lecturer

Maun Technical College
Gaborone, Botswana
01.2019 - 12.2019
  • Delivered comprehensive instruction in Technical Mathematics, focusing on power and electronics calculations
  • Designed coursework to enhance students' problem-solving abilities and theoretical knowledge in mathematical applications to engineering
  • Implemented innovative teaching methods to engage students and foster a deep understanding of complex mathematical concepts
  • Taught Technical Drawings with a specialization in installations and controls, preparing students for practical application in engineering design
  • Developed curriculum materials that integrated theoretical principles with hands-on drawing techniques, enabling students to create accurate technical drawings
  • Provided personalized guidance to students, ensuring proficiency in interpreting and producing technical drawings to industry standards
  • Managed electrical maintenance responsibilities across the college campus and staff housing facilities
  • Responded promptly to electrical faults, diagnosing issues and executing effective repairs to minimize downtime and ensure uninterrupted operations
  • Implemented preventive maintenance measures to proactively address potential electrical issues, contributing to a safe and reliable campus environment

Internship (Engineer in Training)

Civil Aviation Authority Botswana (CAAB)
Maun, Botswana
07.2018 - 12.2018
  • Monitored and maintained various lighting systems used on the airside, ensuring optimal functionality and compliance with safety standards
  • Managed the monitoring and maintenance of Critical Control Rooms (CCRs), contributing to operational efficiency and reliability
  • Oversaw the monitoring and maintenance of generators, elevators, and the water pump station, ensuring uninterrupted operations and safety
  • Responded promptly to electrical and mechanical faults throughout the airport premises, troubleshooting issues to minimize downtime
  • Supported air-conditioning and refrigeration systems maintenance, contributing to a comfortable and functional airport environment

Part-time Employee

Ngami Radios
Maun, Botswana
07.2018 - 12.2018
  • Expertly repaired and troubleshooted 2-way radios, ensuring functionality and reliability for operational use
  • Conducted regular maintenance of radio sites to uphold optimal performance and prevent downtime
  • Installed radio equipment with precision and adherence to technical specifications, contributing to seamless operational setups

Industrial Attachment

Department of Buildings and Engineering Services (DBES)
Letlhakane, Botswana
06.2013 - 08.2013
  • Responded to and resolved electrical faults at various institutions, including schools, ensuring minimal disruption to daily operations
  • Performed regular maintenance of office buildings and staff houses, contributing to a safe and functional work and living environment
  • Addressed and rectified a wide range of electrical and mechanical faults, demonstrating versatility and technical expertise
  • Conducted installations, including air conditioning systems, ensuring proper setup and operational efficiency

Industrial Attachment

Botswana Power Corporation
Letlhakane, Botswana
06.2012 - 09.2012
  • Conducted regular maintenance of transmission and distribution lines, ensuring reliable power supply and system stability
  • Installed and maintained transformers, ensuring optimal performance and efficiency
  • Performed wiring of maximum demand meters, enhancing the accuracy of energy usage measurements
  • Attended to electrical faults, providing timely solutions to maintain uninterrupted service
  • Conducted thorough inspections of installations to ensure compliance with safety standards and regulations
  • Upgraded meters from single phase to three phase, improving electrical system capacity and reliability

Education

Bachelor of Engineering in Electrical and Electronics Engineering -

New Era College

Diploma in Electrical & Electronics Engineering -

New Era College

Skills

Organizational Development

Business process improvement

Workforce Planning

Operations Management

Project Team Collaboration

Design Change Cost Estimation

Quality Control Procedures

Critical Thinking

Systems Analysis

Production Specifications

Operations Planning

Cost-saving Methods

Excellent Communication

Regulatory Compliance

Team Collaboration

Languages

  • English-Fluent
  • Setswana-Fluent

References

· Mr. Wellington Mhango, Project Director, Huawei Technologies Botswana, wellington.mhango@huawei.com, +267 71280019, Gaborone

· Mr. K. F Keemenabo, Maun Technical College, +267 6860518, Private Bag 073, Maun

· Mr. R B Maphakwane, Civil Aviation Authority Botswana, rmaphakwane@caab.co.bw, +267 6860238, P O Box 54, Maun

· Ms. G Ifegbu, BEng. Coordinator, gifegbu@neweracollege.ac.bw, +267 3933584

Timeline

Data Centre Infrastructure Technician

Botswana Fibre Networks (BoFiNet)
07.2023 - 07.2024

Assistant Radio Network Performance Management Engineer

Huawei Technologies Botswana
01.2023 - 06.2023

Site Engineer, Project Manager, Radio Frequency Engineer, Contracts Manager

Huawei Technologies Botswana
01.2020 - 12.2022

Lecturer

Maun Technical College
01.2019 - 12.2019

Internship (Engineer in Training)

Civil Aviation Authority Botswana (CAAB)
07.2018 - 12.2018

Part-time Employee

Ngami Radios
07.2018 - 12.2018

Industrial Attachment

Department of Buildings and Engineering Services (DBES)
06.2013 - 08.2013

Industrial Attachment

Botswana Power Corporation
06.2012 - 09.2012

Bachelor of Engineering in Electrical and Electronics Engineering -

New Era College

Diploma in Electrical & Electronics Engineering -

New Era College

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Monica Mphetsolang Taka