Monica Norton
Wurtulla,QLD
Summary
At Forhealth/Health and Co., I excelled in utilizing electronic health records and infection control measures, enhancing patient satisfaction and care efficiency. My adeptness in patient education and compassionate support significantly improved health outcomes, showcasing my strong clinical judgment and empathy in a high-stakes environment. Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Dedicated and compassionate Endorsed Enrolled Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Practice Nurse
For Health/Health and Co.
07.2015 - Current
- Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
- Utilized electronic health records systems effectively for accurate data entry, retrieval, and communication among healthcare team members.
- Participated in professional development activities to stay current on best practices in nursing care delivery methods.
- Conducted regular audits of medical supplies and equipment, ensuring adequate stock levels for uninterrupted patient care delivery.
- Increased patient engagement in their own healthcare by offering resources, information, and guidance on self-care techniques.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
- Maintained constant communication with physician and other members of care team.
- Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
- Provided compassionate support to patients during medical procedures, alleviating anxiety and discomfort.
- Served as a trusted resource to patients and families, addressing concerns and answering questions related to their healthcare journey.
- Improved patient satisfaction by providing comprehensive health education and promoting preventive care.
- Delivered high-quality patient care with strong attention to detail in administering medications, treatments, and wound care.
- Assisted physicians with diagnostic tests and examinations, resulting in accurate diagnoses and treatment plans.
- Reduced waiting times for patients, conducting triage assessments and prioritizing cases based on urgency.
- Enhanced clinic efficiency by implementing streamlined documentation practices and routine assessments.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Responded to patient requests with appropriate clinical and personal assistance.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Coordinated patient transfers to other facilities.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
Education
No Degree - Endorsed Nurse
Care Training
Melbour11.2000
Skills
- Health Promotion Strategies
- Infection control measures
- Immunization Administration
- Mental Health Support
- Time management mastery
- Asthma Management
- Team collaboration abilities
- Diabetes management
- Emergency response readiness
- Wound care expertise
- Electronic Health Record Navigation
- Travel health advice
- Geriatric nursing care
- Weight management guidance
- Vaccination schedule knowledge
- Advanced clinical assessment
- Patient Care
- Compassion and Empathy
- Strong Clinical Judgment
- Direct Patient Care
- Clinical judgment
- Patient and family advocacy
- Patient Monitoring
- Patient education and counseling
- Wound Care
- Physical assessments
- Patient Assessments
- Emotional awareness
- Medication Administration
- Taking vitals
- Appointment Scheduling
- Maintaining privacy
- Patient Management
- Medication Distribution
- Precepting
- Data Collection
Affiliations
- APHRA
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Practice Nurse
For Health/Health and Co.
07.2015 - Current
No Degree - Endorsed Nurse
Care Training
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