Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Monique Mavondo

Frankston South,VIC

Summary

I am a young friendly energetic person looking to secure casual employment. I can bring to your business my positive approach, enthusiasm, and my willingness to listen and learn through lived experiences. I am ready to take on any required task and adapt to changing conditions with resourceful and hard working mindset. Dedicated to business success, eager to learn more skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

5
5
years of professional experience

Work History

Customer Service

Cold Rock Ice Creamery
12.2021 - Current
  • Provided exceptional customer service by promptly resolving issues and complaints.
  • Maintained excellent customer service and positive attitude.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Volunteer

Playdate Community
06.2019 - 06.2021


  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.

Education

Bachelor of Engineering (Honours) -

Monash University
Melbourne, VIC

Bachelor of Science -

Monash University
Melbourne, VIC

High School Diploma -

Elizabeth Murdoch College
12.2023

Skills

  • Customer service
  • Cash Handling
  • Use of a POS
  • Use of a Till
  • Food Handling
  • Barista Work
  • General Cleaning
  • Complaint Resolution
  • Problem-Solving
  • Teamwork and Collaboration

Availability

All Day Tuesday, All Day Thursday, All Day Saturday, Sunday Mornings

References

Fiona Adams | Manager | Playdate Community Cafe | 0409 530 373 | adamsf73@yahoo.com.au

Tony Carfi | Owner | Cold Rock Ice Creamery, Cranbourne | 0412 077 363 | cranbourne@coldrock.com.au

Timeline

Customer Service

Cold Rock Ice Creamery
12.2021 - Current

Volunteer

Playdate Community
06.2019 - 06.2021

Bachelor of Engineering (Honours) -

Monash University

Bachelor of Science -

Monash University

High School Diploma -

Elizabeth Murdoch College

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Monique Mavondo