Summary
Overview
Work History
Education
Skills
Personal Information
References
Skills Acquired
Qualifications Certificates
Timeline
Generic

Monique McMurphy

Koumala,Australia

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Overview

11
11
years of professional experience
2004
2004
years of post-secondary education

Work History

Crowd Controller/Events/Static

QLD SECURITY
Airlie Beach
10.2023 - 03.2024

Security Guard

Omega ESS
Bowen Basin
07.2021 - 06.2022

Utility/Housekeeper

ESS Compass Group
Bowen Basin
05.2021 - 07.2021

Commercial/Office Cleaner

Jani King Cleaning Services
Sunshine Coast
07.2016 - 07.2018

Housekeeper/Public Area Cleaner

Mantra Group QLD
Sunshine Coast & Gold Coast
09.2013 - 03.2015

Education

Mackay Christian College
Mackay , QLD

Skills

  • Security operations
  • Risk management processes
  • Risk Management Control
  • Defensive techniques
  • Stress tolerance
  • Effective communication
  • Risk assessment
  • OHS risk management
  • Regulatory systems understanding
  • Work, Health & Safety requirements
  • Housekeeping duties
  • Safe handling of chemicals
  • Maintenance reporting
  • Conflict de-escalation
  • Positive engagement outcomes
  • Building confidence and respect
  • Timing and medium selection for communication
  • Liaising with managers and employees
  • Effective communication across departments
  • Communication with diverse individuals
  • Customer liaison

Personal Information

Driving License: Open Car

References

  • Nicky, Security Guard, 0418974806
  • Jani Cleaning Services, Sunshine Coast, 0458 149 798
  • Perina, Buffel Park Village, Housekeeper Supervisor, 0476029638

Skills Acquired

  • Security Officer Experience
  • Exceptional knowledge of security operations
  • Proven ability to implement and apply risk management processes
  • Risk Management Control
  • Demonstrated ability to ensure legal and procedural requirements are carried out within a security team
  • Able to protect self and others using basic defensive techniques
  • Tolerant to stressed situations with the workplace
  • Able to apply effective communication skills to maintain security
  • Apply risk assessment to select and carry out response to security risk situations
  • Apply principles of OHS risk management
  • Comprehensive background and understanding of regulatory systems
  • Solid understanding of Work, Health & Safety requirements on a Mine Site
  • Housekeeping Duties
  • Safe Handling of chemicals and cleaning equipment
  • Reporting of any maintenance and repairs required to manager
  • Ensuring areas are left clean and tidy at all times
  • Deescalating conflicts and resolving issues
  • Always engage positively with residents while cleaning

Qualifications Certificates

  • Certificate III Security Operations Certificate
  • White Card
  • Current First Aid Certificate
  • CPR Certificate
  • Working At Heights Certificate
  • Confined Space Training
  • Gas Testing Certificate
  • Responsible Service of Alcohol Certificate
  • Firearms, Safety and Weapons Certificate
  • Cash In Transit Certificate
  • Blue Card Working with Children

Timeline

Crowd Controller/Events/Static

QLD SECURITY
10.2023 - 03.2024

Security Guard

Omega ESS
07.2021 - 06.2022

Utility/Housekeeper

ESS Compass Group
05.2021 - 07.2021

Commercial/Office Cleaner

Jani King Cleaning Services
07.2016 - 07.2018

Housekeeper/Public Area Cleaner

Mantra Group QLD
09.2013 - 03.2015

Mackay Christian College
Monique McMurphy