Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kinley Pelzang Penjor

Carlisle,Australia

Summary

Security professional with a thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and a strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing a balanced approach to team alignment and operational efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer/Crowd Controller

NPB Security Operations
Perth, WA
01.2025 - Current
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify potential security breaches or hazards.
  • Responded promptly to emergencies, coordinating with law enforcement as needed.
  • Documented incidents accurately in daily logs for future reference.
  • Verified IDs for legal age prior to admission into premises.
  • Resolved conflicts and restrained patrons from getting into fights.
  • Collaborated with team members to improve security measures and processes.
  • Provided excellent customer service while addressing visitor inquiries and concerns.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Directed crowd flow during events to maintain order and security.
  • Communicated clearly with attendees to provide information and assistance.
  • Identified potential hazards and reported them to management promptly.
  • Enforced applicable laws, regulations and policies to ensure safety of patrons, staff and property.

Security Officer/Crowd Controller

Ace Security+ Event Services
Perth, WA
01.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises by mobile and static patrol.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored entrance and exit of vehicles for safety compliance.
  • Maintained accurate logs of visitor access and vehicle entries.
  • Enforced gatehouse procedures and access policies effectively.
  • Responded promptly to security incidents and emergencies as needed.
  • Provided excellent customer service to visitors while ensuring safety protocols.
  • Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
  • Answered calls from alarm systems and responded immediately to investigate disturbances.
  • Ensured the safety of personnel, visitors and property by patrolling the premises on foot or in a vehicle.
  • Performed routine maintenance checks on gates, doors, locks and other security equipment.

Parking Enforcement Officer

Wilson Parking
Perth, WA
01.2025 - 05.2025
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Responded to calls in both routine and emergency situations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Maintained accurate and detailed logs of all events during each shift.
  • Educated the public on local parking ordinances and regulations, fostering community awareness and compliance.
  • Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
  • Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Developed relationships with local businesses owners to address common challenges related to customer/client access due to limited street-side or metered-parking options.

Utility Worker

Sodexo Services
Newman, WA
02.2024 - 12.2024
  • Managed supplies procurement process, placing orders for necessary items while minimizing costs where possible.
  • Improved operational efficiency by consistently maintaining clean and organized utility areas.
  • Proactively participated in ongoing training opportunities to enhance skills and stay current on industry best practices.
  • Demonstrated adaptability in handling diverse utility attendant duties as assigned by management.
  • Promoted a healthy working environment by adhering to established sanitation procedures during daily tasks.
  • Facilitated prompt resolution of maintenance issues by swiftly reporting problems to appropriate personnel.
  • Contributed to a safe work environment through strict adherence to safety guidelines and protocols.
  • Ensured timely completion of tasks by effectively prioritizing daily responsibilities.
  • Collected and disposed of trash and debris.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel's commitment towards excellence.
  • Completed daily maintenance tasks in record time to maximize productivity.
  • Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
  • Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.

Warehouse Picker

Coles Distribution Centre
Malaga, WA
01.2023 - 11.2023
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
  • Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
  • Maintained clean and safe work environment.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Concrete Tester

OZ MATERIAL TESTING PTY LTD
Gwelup, WA
09.2021 - 11.2022
  • Strengthened team collaboration through effective communication of testing results and insights.
  • Assisted in developing innovative solutions to complex concrete-related challenges on the job site.
  • Conducted regular inspections of equipment to ensure proper functioning, reducing downtime due to malfunctions.
  • Optimized resource allocation by accurately forecasting the need for specific concrete materials in advance of construction activities.
  • Demonstrated strong attention to detail while maintaining a thorough understanding of project scope, resulting in accurate assessments and recommendations that contributed to successful construction outcomes.
  • Facilitated training sessions for new team members on best practices in concrete testing techniques and protocols.
  • Contributed to safety initiatives by monitoring adherence to proper handling procedures when dealing with potentially hazardous materials like cement dust and chemical additives during tests.
  • Consistently met or exceeded company expectations for accuracy, timeliness, and thoroughness of work performed as a Concrete Tester.

Fresh Produce Team Member

Farmers Jack's Supermarket
West Perth, WA
02.2021 - 08.2021
  • Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Mitigated potential hazards within the department by promptly addressing spills, broken equipment, or other safety concerns.
  • Fostered a welcoming and inclusive environment for customers and team members alike, reflecting the store's commitment to diversity and inclusion.
  • Contributed to the reduction of shrinkage by closely monitoring expiration dates and properly handling damaged or spoiled goods.
  • Ensured product freshness, conducting regular quality checks and promptly removing any subpar items.
  • Collaborated with team members to efficiently stock shelves, rotate products, and maintain adequate inventory levels.
  • Maintained a clean and sanitary work environment, adhering to company guidelines for food safety and hygiene.
  • Increased overall team efficiency through effective communication with coworkers during peak hours and busy shifts.

Commercial Cleaner

Clean Essence
10.2020 - 01.2021
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client's unique requirements and expectations.

Kitchen Hand

Locavora
Mount Lawley, WA
08.2019 - 01.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.

Education

Certificate II - Certificate II in Security Operations

Strike Training And Consulting
Perth, WA
10.2024

Diploma - Community Services

West Australian Institute of Further Studies
Perth, WA
03-2022

Certificate IV - Community Services

North Metropolitan TAFE
Perth, WA

Certificate III - Community Services

North Metropolitan TAFE
Perth, WA

Skills

  • Security operations
  • Risk assessment
  • Customer service
  • Team collaboration
  • Problem resolution
  • Emergency response
  • Conflict management
  • Premises patrol
  • Asset protection
  • Physical fitness

Certification

  • Prepare to work safely in the construction industry
  • Venomous Snake Handling and Relocation
  • Drug and Alcohol Specimen Collector
  • Provide First Aid
  • Provide Basic emergency life support
  • Provide Cardiopulmonary Resuscitation
  • Provide Responsible Service of Alcohol
  • Valid Working with Children Check
  • Valid Police Clearance
  • Valid Covid Vaccination (All three doses completed)
  • Valid Australian Drivers License Class C

References

  • Mr. Brodie Sue, Operations Manager, Ace Security and Event Services, 0493420554
  • Mr. Cliff, Supervisor, Wilson Parking, 0419508360
  • Mr. Donar Marifil, Supervisor, Sodexo, 0401715211
  • Mr. Brandon Stainton, Supervisor, NPB Security Operations, 0415327787
  • Mr. Bharat Kamble, Manager, Oz Material Testing, 0416394904
  • Mrs. Bich Nguyen, Manager, Fresh Produce Department, Farmer Jack's Supermarket, 0422576950
  • Mrs. Mary, Owner, Loca Vora, 0448900499, connect@locavora.com.au
  • Mr. Grant Korn, Director, Clean Essence, 0413968599

Timeline

Security Officer/Crowd Controller

NPB Security Operations
01.2025 - Current

Security Officer/Crowd Controller

Ace Security+ Event Services
01.2025 - Current

Parking Enforcement Officer

Wilson Parking
01.2025 - 05.2025

Utility Worker

Sodexo Services
02.2024 - 12.2024

Warehouse Picker

Coles Distribution Centre
01.2023 - 11.2023

Concrete Tester

OZ MATERIAL TESTING PTY LTD
09.2021 - 11.2022

Fresh Produce Team Member

Farmers Jack's Supermarket
02.2021 - 08.2021

Commercial Cleaner

Clean Essence
10.2020 - 01.2021

Kitchen Hand

Locavora
08.2019 - 01.2020

Certificate II - Certificate II in Security Operations

Strike Training And Consulting

Diploma - Community Services

West Australian Institute of Further Studies

Certificate IV - Community Services

North Metropolitan TAFE

Certificate III - Community Services

North Metropolitan TAFE

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Kinley Pelzang Penjor