Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Monique Sugars

West End,Queensland

Summary

Reliable and upbeat in both industries of retail and hospitality. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Office Assistant

OC Grant – Tax Agent & Accountant
09.2020 - 02.2021
  • Expedited document processing with accurate data entry and timely filing.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.

Restaurant Team Member

Broken Hearts Burger Club
03.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive customer experience.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Front End Team Member

Woolworths
11.2022 - Current
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Communicate with customers regularly through transactions and when they require assistance
  • Regularly organise the products within the store and set up product displays, keeping the store tidy and easy to navigate.

Education

Diploma of Business - Business

Barrington College
Brisbane
05.2022

High School Diploma -

Somerville House
South Brisbane, QLD
11.2022

Bachelor of Behavioral Science - Psychology

Queensland University of Technology
Brisbane, QLD
11.2025

Skills

  • Initiative
  • Effective communication
  • Continuous learning
  • Team collaboration
  • Time Management

Professional References

Olivia Michail – Principal Accountant and Owner

OC Grant – Tax Agent & Accountant

+61 416 161 525


Abby Goworek – Senior Manager 

Broken Hearts Burger Club West End

+61 403 784 937


Ryan Charleson – Assistant Manager 

Woolworths Montague Markets

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Timeline

Front End Team Member

Woolworths
11.2022 - Current

Restaurant Team Member

Broken Hearts Burger Club
03.2022 - Current

Office Assistant

OC Grant – Tax Agent & Accountant
09.2020 - 02.2021

Diploma of Business - Business

Barrington College

High School Diploma -

Somerville House

Bachelor of Behavioral Science - Psychology

Queensland University of Technology

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Monique Sugars