MONIQUE NATASHA HACKETT
Ingleburn,Nsw
Summary
PERSONAL QUALITIES Punctual & reliable person Clean, and self-organized worker Excellent multi-tasker & fast learner . customer service experience Excellent in team work as-well as individually Responsible and respectful worker
Overview
9
9
years of professional experience
Work History
Sales Assistant
CityChic
12.2023 - 05.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Laborer
Sydney Garage Doors
07.2023 - 04.2024
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
Pick Packer
JB Metropolitan Distribution
08.2022 - 03.2023
- Working In a fast paced environment
- Warehouse duties
- Pick packing skills
- Scanning
- Cleaning warehouse
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Worked fast to meet assigned daily picking quotas.
- Followed safety protocols and procedures to minimize workplace accidents.
- Sorted and organized items in designated areas for easy access.
- Operated manual and electric pallet jacks to move merchandise.
- Replenished items taken from shelves, safely using equipment to lift and organize products.
Sales Assistant
Hairhouse Warehouse
06.2017 - 09.2017
- Hair house Warehouse {hair and, replenishing stock on a daily basis
- Face to face with customers , dealing with customer complaints and enquiries
- Cleaning front area of the store
- Stock management , scanning and packing away of the stock
- Dealing with customer refunds
- Giving advice and guidance on products to customers
- Keeping up to date with special promotions and putting up displays
- Attaching price tags to merchandise on the shop floor
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
- Greeting customers who enters the shop.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Gloria Jeans Casula Mall
02.2016 - 04.2016
- Emptying waste bins
- Sweeping floors and mopping floors
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays
- Answering queries from customers
- Giving advice and guidance on product selection to customers
- Dealing with customer refunds
- Keeping the store tidy and clean, this includes hovering and mopping
- Responsible dealing with customer complaints
- Making coffee ( adding ingredients / powders , making the coffee shits)
- Making the chiller drinks/frappes.
Sales assistant
Novo shoes Liverpool
09.2015 - 11.2015
- Greeting customers who enters the shop
- Be involved in stock control and management
- Assisting shoppers to find the goods and products they are looking for
- Stocking shelves with merchandise
- Answering queries from customers
- Giving advice and guidance on product selection to customers
- Dealing with customer refunds
- Keeping the store tidy and clean, this includes hovering and mopping
- Responsible dealing with customer complaints
- Working within established guidelines, particularly with brands
- Attaching price tags to merchandise on the shop floor
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays
Education
TVET) doing hairdressing, Hairdressing SPY 240hr 2014Completed a course (TVET) in Beauty - Retail Make up & Skin care (120hr) - undefined
Diploma & Advanced Diploma Of Visual Arts - undefined
Macarthur Tafe
2019
HSC - undefined
Liverpool Girls' High School
2015
Skills
- Meeting KPIs
- Returns and Refunds
- Stocking and Replenishing
- Suggestive Selling
- Stock Management
- Restock Shelves
- Phone Answering
- Selling Skills
- Serve Customers
- Brand and Product Knowledge
- Customer Service
- Store Opening and Closing
- Answering Customer Questions
Timeline
Sales Assistant
CityChic
12.2023 - 05.2024
Laborer
Sydney Garage Doors
07.2023 - 04.2024
Pick Packer
JB Metropolitan Distribution
08.2022 - 03.2023
Sales Assistant
Hairhouse Warehouse
06.2017 - 09.2017
Gloria Jeans Casula Mall
02.2016 - 04.2016
Sales assistant
Novo shoes Liverpool
09.2015 - 11.2015
TVET) doing hairdressing, Hairdressing SPY 240hr 2014Completed a course (TVET) in Beauty - Retail Make up & Skin care (120hr) - undefined
Diploma & Advanced Diploma Of Visual Arts - undefined
Macarthur Tafe
HSC - undefined
Liverpool Girls' High School
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