Customer Service
Volounterring At A Community Sausage Sizzle
03.2023 - 03.2023
- Processed cash and credit transactions to fulfill customer orders.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Completed transactions, exchanges and returns to support payment processing.
- Participated in inventory control and loss-prevention programs to reduce shortage.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered prompt service to prioritize customer needs.
