MORGAN FORTH
Perth,WA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Member Experience Lead
Revo Fitness
07.2023 - Current
- Opening and closing of business
- Customer service in person and via phone.
- Responsible for selling memberships and products
- Managing members accounts by updating payment and personal details
- Cleaning and maintaining general tidiness of gym
Retail Assistant
Kmart
10.2020 - 07.2023
- Cash Office Administrator
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Enhanced financial accuracy with diligent reconciliation of daily transactions and deposit verifications.
- Handled day-to-day accounting processes to drive financial accuracy.
- Other roles including customer service desk, online shop picking and packing, checkout operator, and customer greeter.
Cashier
Baskin Robbins
08.2019 - 10.2020
- Opening and closing of business.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Operated cash register, taking payments and issuing customer receipts.
- Adhered to food safety guidelines for proper storage of ice cream products, maintaining freshness and quality.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Boostie
Boost Mobeel
08.2016 - 10.2020
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained, operated, set up and cleaned food preparation equipment.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Operated POS system for quick order entry and cash drawer accuracy.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Forensic Biology and Toxicology
Murdoch University
Perth, WA12.2024
High School Diploma -
Carey Baptist College
Perth, WA10.2020
Skills
- Customer service
- Cash handling
- Administration duties
- Computer skills
- Problem solving skills
- Complaint resolution
- Database Management
- Policies and Procedures Adherence
- Teamwork and Collaboration
- Sales and Upselling
Accomplishments
Volunteer at Banksia Hill Detention Centre - 2020
Certification
- HLTAID009 - Provide Cardiopulmonary Resuscitation
- HLTAID010 - Provide Basic Emergency Life Support
- HLTAID011 - Provide First Aid
References
Current Manager: Jemima Tjeuw 0459 842 030
Personal: Craig Robertson 0430 599 442 Craig.Robertson@police.wa.gov.au
Timeline
Member Experience Lead
Revo Fitness
07.2023 - Current
Retail Assistant
Kmart
10.2020 - 07.2023
Cashier
Baskin Robbins
08.2019 - 10.2020
Boostie
Boost Mobeel
08.2016 - 10.2020
Bachelor of Science - Forensic Biology and Toxicology
Murdoch University
High School Diploma -
Carey Baptist College
- HLTAID009 - Provide Cardiopulmonary Resuscitation
- HLTAID010 - Provide Basic Emergency Life Support
- HLTAID011 - Provide First Aid
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