Morgan Rodwell
Varsity Lakes,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Future Students Team Member
Southern Cross University, Gold Coast Campus
11.2023 - Current
- Enhanced student experience by organising and leading campus tours for prospective students and their families.
- Increased university exposure by representing the institution at college fairs, open houses, and other recruitment events.
- Provided valuable insights to university administration on student concerns or suggestions, contributing to improved policies and services.
- Served as a liaison between prospective students and various campus departments, ensuring visitors received accurate information about opportunities at the university.
Homeless Shelter Volunteer
Rosies
06.2023 - Current
- Helped clients navigate social services system and access needed resources.
- Facilitated community outreach to expand participation and support.
- Created educational materials to convey important information to service recipients.
- Assisted clients with obtaining food, personal hygiene products and clothing.
Volunteer Intensive Course
Happy Paws Happy Hearts
01.2023 - 12.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Assistant
Cookware Brands
11.2021 - 10.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
Military Working Dog Handler
Royal Australian Air Force
03.2018 - 01.2021
- Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Worked flexible hours; night, weekend, and holiday shifts.
- Managed up to 30 dogs of varying breeds and sizes, providing attentive care.
Cashier
Woolworths
01.2015 - 03.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Social Work -
Southern Cross University
Gold Coast, QLD04.2026
Undergraduate Certificate in Allied Health -
Southern Cross University
Gold Coast, QLD12.2022
Undergraduate Certificate - Psychological Science
Southern Cross University
Gold Coast, QLD06.2022
Skills
- Administrative Support
- Mental Health Wellness
- Social Media Networking
- Microsoft Excel
- Administrative Procedures
- Customer Engagement
- Customer Education
Additional Information
Current Blue Card
Current Working with NDIS Card
Professional References
Charlotte Roe (Supervisor in ADF) mobile number: 0438 482 875
Allison Field (Manager at Cookware Brands) phone number: 1800 351 565
Timeline
Future Students Team Member
Southern Cross University, Gold Coast Campus
11.2023 - Current
Homeless Shelter Volunteer
Rosies
06.2023 - Current
Volunteer Intensive Course
Happy Paws Happy Hearts
01.2023 - 12.2023
Sales Assistant
Cookware Brands
11.2021 - 10.2022
Military Working Dog Handler
Royal Australian Air Force
03.2018 - 01.2021
Cashier
Woolworths
01.2015 - 03.2018
Bachelor of Social Work -
Southern Cross University
Undergraduate Certificate in Allied Health -
Southern Cross University
Undergraduate Certificate - Psychological Science
Southern Cross University
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