Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Future Students Team Member
Southern Cross University, Gold Coast Campus
Gold Coast, QLD
11.2023 - Current
Enhanced student experience by organising and leading campus tours for prospective students and their families.
Increased university exposure by representing the institution at college fairs, open houses, and other recruitment events.
Provided valuable insights to university administration on student concerns or suggestions, contributing to improved policies and services.
Served as a liaison between prospective students and various campus departments, ensuring visitors received accurate information about opportunities at the university.
Homeless Shelter Volunteer
Rosies
Beenleigh, QLD
06.2023 - Current
Helped clients navigate social services system and access needed resources.
Facilitated community outreach to expand participation and support.
Created educational materials to convey important information to service recipients.
Assisted clients with obtaining food, personal hygiene products and clothing.
Volunteer Intensive Course
Happy Paws Happy Hearts
Wacol, QLD
01.2023 - 12.2023
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Assistant
Cookware Brands
Robina
11.2021 - 10.2022
Assisted customers with prompt and polite support in-person and via telephone.
Helped customers locate products and checked store system for merchandise at other sites.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Fielded customer questions to share information about products, availability and pricing.
Military Working Dog Handler
Royal Australian Air Force
Ipswich, QLD
03.2018 - 01.2021
Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Worked flexible hours; night, weekend, and holiday shifts.
Managed up to 30 dogs of varying breeds and sizes, providing attentive care.
Cashier
Woolworths
Mermaid Waters
01.2015 - 03.2018
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Education
Bachelor of Social Work -
Southern Cross University
Gold Coast, QLD
04.2026
Undergraduate Certificate in Allied Health -
Southern Cross University
Gold Coast, QLD
12.2022
Undergraduate Certificate - Psychological Science
Southern Cross University
Gold Coast, QLD
06.2022
Skills
Administrative Support
Mental Health Wellness
Social Media Networking
Microsoft Excel
Administrative Procedures
Customer Engagement
Customer Education
Additional Information
Current Blue Card
Current Working with NDIS Card
Professional References
Charlotte Roe (Supervisor in ADF) mobile number: 0438 482 875
Allison Field (Manager at Cookware Brands) phone number: 1800 351 565
Educate and assist in future jewelry permanent jewelry journey at Jeweled By AmoraEducate and assist in future jewelry permanent jewelry journey at Jeweled By Amora