Morgan Samuels
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Barista
Killara Foundation
11.2024 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
Koorie Support Services Officer
William Angliss Institute Of TAFE
03.2022 - 06.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Confirmed appointments, communicated with students and followed up on support.
- Cultivated warm relationships with regular students.
Sales Assistant
Converse Factory Outlet
12.2020 - 08.2022
- Focused on being punctual, hardworking, and reliable.
- Brought forth the ability to multitask and prioritize.
- Remained flexible, adaptable, and focused on growth.
- Greeted customers with a friendly and helpful attitude.
Food and Beverage Attendant
Charcoal Lane
04.2019 - 09.2021
- Waited tables, took orders, provided bills, set up and cleaned in the restaurant.
- Worked well independently and on a team to solve problems.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
Education
Certificate II in Hospitality (SIT20322)
William Angliss Institute of TAFE
Melbourne, VIC09-2021
Diploma of Screen And Media (CUA51015)
Academy of Interactive Entertainment (AIE)
Melbourne, VIC12-2018
Skills
- Retail
- Scheduling
- Complaint resolution
- Computer proficiency
- Food preparation
- Cleaning and sanitizing
- First aid training
- Safe alcohol service
Timeline
Barista
Killara Foundation
11.2024 - Current
Koorie Support Services Officer
William Angliss Institute Of TAFE
03.2022 - 06.2023
Sales Assistant
Converse Factory Outlet
12.2020 - 08.2022
Food and Beverage Attendant
Charcoal Lane
04.2019 - 09.2021
Certificate II in Hospitality (SIT20322)
William Angliss Institute of TAFE
Diploma of Screen And Media (CUA51015)
Academy of Interactive Entertainment (AIE)
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