Mrinalini Mallick
Sydney,NSW
2
Masters
1
Certification
Motivated and adaptable postgraduate with strong communication, interpersonal and organizational skills. Friendly, reliable and quick to learn, with a professional attitude, attention to detail, and the ability to work independently or as part of a team. Customer service skills in fast-paced environment, providing efficient and friendly support to diverse clientele.
Work History
Administrative Skills
- Maintained and organised records, files and administrative documents.
- Assisted with day-to-day administrative tasks, data entry and documentation.
- Coordinated routine office activities and supported smooth daily operations.
Digital & Creative Skills
- Basic graphic design and digital tools.
- Comfortable learning new software and computer systems.
- Strong attention to detail and presentation.
Customer Service & Communication
- Communicate confidently and professionally in English.
- Able to listen carefully, understand concerns and respond politely.
- Patient and comfortable interacting with people.
- Able to remain calm, organised and professional when handling challenging situations.
Education
Master of Arts - Economics
Master of Commerce - Commerce
Skills
Retail sales customer service
Customer and Service-oriented
Customer support and service
Clear and effective communication
Verbal and written communication skills
Adherence to high customer service standards
Effective customer service
Languages
English
Professional Working
Hindi
Professional Working
Personal Information
Availability: Available all days of the week.
ADDITIONAL TRAINING
- SAP FICO Training — Completed training in business processes, financial systems, data handling, and enterprise software.
- Vedic Mathematics Course — Completed Developed numerical accuracy, concentration and problem-solving skills.
Certification
- SAP- FICO Training - July 2026
Timeline
Digital & Creative Skills
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Administrative Skills
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Customer Service & Communication
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INDIRA GANDHI NATIONAL OPEN UNIVERSITY
Master of Arts from Economics
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SRI SRI UNIVERSITY
Master of Commerce from Commerce
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