Mubashar Ahmad Khan
Belconnen
Summary
Highly proactive manager with three years of experience in team leadership in the fast food industry. Background includes sales, management, and customer service in fast-paced settings. But my studies reflect a creative and innovative prospect that is determined to bring ideas to life through cutting-edge technology and design techniques. Team player with strong problem-solving skills to contribute effectively to projects and teams. Considers unique and unconventional solutions to deliver exceptional results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fast Food Manager
Kentucky Fried Chicken
01.2020 - Current
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Ice Cream Server
Cold Rock Ice Creamery
11.2019 - 10.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Education
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
Canberra, ACT06.2024
Diploma - Diploma of Information Technology (ICT50220)
STRATHFIELD COLLEGE PTY LTD (91223)
128 Chalmers St, Surry Hills NSW 201005.2022
Diploma - LEADERSHIP AND MANAGEMENT (BSB51918)
KUEEN'S INSTITUTE (41016)
22/36 Mountain St, Ultimo NSW 200709.2020
Graphic Designing - Adobe Photoshop, WordPress
National Institute of Modern Languages
Abbottabad03.2019
Skills
- Health and Safety Regulations
- Operations Management
- Food Preparation
- Food Safety Compliance
- Graphic Designing
- Video Editing
- Social Media Design
- UI and UX Design
- Wireframing and Prototyping (Figma)
- Logo creation
- Graphic Design
- Adobe Photoshop
Websites
Certification
I had successfully completed the certificate course of Graphic Designing
Cricket
Playing cricket is important because it promotes my physical fitness, teamwork, strategic thinking, and provides entertainment and a sense of community.
Timeline
Fast Food Manager
Kentucky Fried Chicken
01.2020 - Current
Ice Cream Server
Cold Rock Ice Creamery
11.2019 - 10.2021
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
Diploma - Diploma of Information Technology (ICT50220)
STRATHFIELD COLLEGE PTY LTD (91223)
Diploma - LEADERSHIP AND MANAGEMENT (BSB51918)
KUEEN'S INSTITUTE (41016)
Graphic Designing - Adobe Photoshop, WordPress
National Institute of Modern Languages
I had successfully completed the certificate course of Graphic Designing
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