Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mubashir Iqbal Mughal

Tuart Hill,WA
Mubashir Iqbal Mughal

Summary

To secure a challenging position where my skills and experience can be utilized effectively, contributing to the success of the organization while furthering my professional development. Dedicated Driver with over 5 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.

Overview

7
years of professional experience

Work History

Uber

Uber Partner
03.2024 - Current

Job overview

  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Drove VIPs to corporate events and meetings.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Responded with ease to sudden changes in routes and schedules.

Uber X

Uber Partner
08.2021 - 02.2024

Job overview

  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Built rapport with passengers through friendly conversation and attentive listening.

Uber Eats

Food Delivery Driver
08.2018 - 05.2021

Job overview

  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Communicated proactively with management about potential issues or delays in delivery times.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Vegetable Factory

Picker Packer
03.2017 - 07.2018

Job overview

  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Education

University Overview

Bachelor of Business Administration (BBA-Hons.)

Australasia International Academy
Sydney, NSW

Advanced Diploma from Business Administration
05.2023

Australasian International Academy
Sydney, NSW

Advanced Diploma from According
2023

Skills

  • Fluent English
  • Punctuality
  • Hardworking
  • Quick learner
  • Flexibility
  • Driving Safety
  • Route Planning
  • Time Management
  • Communication and Interpersonal Skills
  • Strong Working Relationships

Timeline

Uber Partner

Uber
03.2024 - Current

Uber Partner

Uber X
08.2021 - 02.2024

Food Delivery Driver

Uber Eats
08.2018 - 05.2021

Picker Packer

Vegetable Factory
03.2017 - 07.2018

Australasia International Academy

Advanced Diploma from Business Administration

Australasian International Academy

Advanced Diploma from According

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Mubashir Iqbal Mughal