Mughir Bhutta
Seven Hills,Australia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
RETAIL SUPERVISOR
7ELEVEN BLACKTOWN EAST
Blacktown East, Australia
04.2014 - Current
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Trained and oriented associates to maximize team performance.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centred on common group goals.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Streamlined checkout process, reducing average transaction time and increasing customer throughput during peak hours.
NIGHT SHIFT SUPERVISOR
7ELEVEN BELMONT
Belmont, Australia
05.2011 - 04.2014
- Ensures cleanliness and meet hygiene standards for customers
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Managed communication between associates and management, addressing key issues and needs.
- Maintained stock of products and ordered new products when stock was running low.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Oversaw loading and unloading of packages in warehouse.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Kept accurate and detailed records of personnel progress and productivity.
Education
Advanced Diploma - Business
Australis Institute
01.2014
Diploma - Business
Australian Institute of Commerce and Language (AICL)
01.2012
Skills
- Task Delegation
- Store Organization
- Inventory Control
- Staff Training and Development
- Store operations
- Customer Service Management
- Scheduling and timekeeping
- Store maintenance
- Budgeting and financial management
- Employee Training
- Merchandise Promotion and Display
- Organizational Skills
Training and licences
7-Eleven Franchisee Training (SEFT) Epping, NSW, 2018
Food Safety Certificate, NSW, 2018
Mandatory Fuel/LPG Training, 2016
Occupational Health and Safety, 2016
NSW Safework High Risk License – Fork lift (LF Class), 2018
NSW Driver Licence – C Class, 2016
Timeline
RETAIL SUPERVISOR
7ELEVEN BLACKTOWN EAST
04.2014 - Current
NIGHT SHIFT SUPERVISOR
7ELEVEN BELMONT
05.2011 - 04.2014
Advanced Diploma - Business
Australis Institute
Diploma - Business
Australian Institute of Commerce and Language (AICL)