Muhammad Hashim Mubashit
Baldivis,WA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Team Member
Ampol
01.2024 - 05.2024
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
Mobile Patrol Security Officer
PRIDE GROUP OF SERVICES
09.2021 - 01.2024
- Minimized risk of unauthorized entry by thoroughly inspecting access points during mobile patrols.
- Collaborated with other security personnel, fostering teamwork and promoting effective communication in high-pressure situations.
- Ensured client satisfaction by adhering to specific security protocols and addressing unique concerns.
- Facilitated smooth handovers between shifts through clear communication about any outstanding issues or ongoing surveillance activities.
- Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
- Supported law enforcement efforts, providing detailed reports and relevant information for investigations.
Security Officer
Ace Security + Event Services
05.2021 - 09.2021
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Supervisor
FOX Watch Security Services
12.2020 - 05.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Retail Team Member
7-eleven
09.2020 - 12.2020
- Reduced employee turnover by fostering a supportive work culture that encouraged teamwork and open communication among staff members.
- Played an integral role in the success of special events such as holiday sales or promotions, coordinating logistics alongside management teams.
- Improved store''s overall operational efficiency by taking initiative in identifying areas for improvement and suggesting actionable solutions.
- Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
- Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
Driver, Warehouse Orders
Australian Post
03.2020 - 09.2020
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Assistant Restaurant Manager
BBQ TONIGHT RESTAURANT
11.2019 - 03.2020
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Retail Team Member
Mabrook & Sons Butcher Shop
09.2019 - 11.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Diploma - Engineering Mechanics
Griffith University
Brisbane, QLD06.2021
FOUNDATION PROGRAM - Engineering Mechanics
Griffith University
Brisbane, QLD06.2020
A-Levels - Engineering (Pre-Engineering)
ROOTS IVY INTERNATIONAL SCHOOL
Faisalabad, Pakistan05.2018
Skills
- Store maintenance
- Cash Handling Accuracy
- Goal-oriented mindset
- Reliability and punctuality
- Product Knowledge Expertise
- Brand representation
- Loss prevention awareness
- Customer Assistance
- POS Systems
- Loss Prevention
- Honest and Dependable
- Team Leadership
Certification
Certificate 2 & 3 In Security Operations.
RSA
First Aid Certificate
LO High Risk Work ForkLift License.
Languages
English
Native or Bilingual
Arabic
Limited Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Retail Team Member
Ampol
01.2024 - 05.2024
Mobile Patrol Security Officer
PRIDE GROUP OF SERVICES
09.2021 - 01.2024
Security Officer
Ace Security + Event Services
05.2021 - 09.2021
Security Supervisor
FOX Watch Security Services
12.2020 - 05.2021
Retail Team Member
7-eleven
09.2020 - 12.2020
Driver, Warehouse Orders
Australian Post
03.2020 - 09.2020
Assistant Restaurant Manager
BBQ TONIGHT RESTAURANT
11.2019 - 03.2020
Retail Team Member
Mabrook & Sons Butcher Shop
09.2019 - 11.2019
Diploma - Engineering Mechanics
Griffith University
FOUNDATION PROGRAM - Engineering Mechanics
Griffith University
A-Levels - Engineering (Pre-Engineering)
ROOTS IVY INTERNATIONAL SCHOOL
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