Muhammad Umar
3 Cherry Alder Ct, Arundel,QLD
Summary
A Dedicated, Positive, and hardworking individual, who always strives to achieve the highest standards possible, at any task. I love communicating with people and guiding them to the right solution for their desired needs, Experience in Customer Sales as well as creating goodwill between organization and client
Overview
1
1
year of professional experience
Work History
Front of House Staff Member
2 Bros
01.2024 - Current
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Customer Sales Representative
Support Solutions Hub
10.2022 - 10.2023
- Improved sales revenue with effective communication of product features, benefits, and promotions.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Collaborated with team members to achieve monthly sales targets consistently.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
Education
Master of Business Administration - Business Administration
Griffith University
Gold Coast, QLD11.2026
Bs Hons. Media & Communication - Communications
University Of Central Punjab
Lahore07.2022
Intermediate - Engineering (Pre-Engineering)
Government College Township
Lahore09.2018
Skills
- Phone Etiquette
- Reservation Management
- Professional Appearance
- Greeting guests
- Handling Complaints
- MS Office
- ICabbi
- Team Collaboration
- Written Communication
- Time Management
Note
References available on request
Timeline
Front of House Staff Member
2 Bros
01.2024 - Current
Customer Sales Representative
Support Solutions Hub
10.2022 - 10.2023
Master of Business Administration - Business Administration
Griffith University
Bs Hons. Media & Communication - Communications
University Of Central Punjab
Intermediate - Engineering (Pre-Engineering)
Government College Township
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