Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Smritee Tamang

Sydney,NSW

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

TrendStyle Clothing
Auburn, NSW
06.2023 - 06.2025
  • Welcomed customers and helped them find clothing and accessories based on their needs and preferences
  • Operated the cash register and handled EFTPOS and cash transactions accurately
  • Maintained the visual appearance of the store, including restocking shelves and folding merchandise
  • Supported the team during busy periods such as weekends and sales events
  • Handled customer inquiries and resolved minor complaints in a friendly and professional manner
  • Processed returns and exchanges according to store policies
  • Worked flexible shifts including mornings, evenings, and weekends
  • Built strong product knowledge to offer helpful recommendations to customers

Education

Bachelor of Science - IT

Crown Institute
Sydney, NSW

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Programming
  • Database management
  • Network administration
  • Analytical thinking
  • Technical support
  • Processing payments
  • Stock management
  • Negotiation
  • Punctuality
  • Cash handling
  • Price tagging

Certification

  • IELTS 7 Bands
  • PTE 57 Score
  • Nail Tech
  • Hairstylist

Languages

English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Retail Sales Assistant

TrendStyle Clothing
06.2023 - 06.2025

Bachelor of Science - IT

Crown Institute

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Smritee Tamang