Muhammad Arsalan Ahmed

Analytical Systems Engineer with hands-on experience in areas of system administration, implementation and support. Knowledgeable and seasoned professional recognized for outstanding maintenance and troubleshooting abilities coupled with solid experience in various application stacks. Dedicated to implementing innovative solutions to solve technical challenges.

• Security installer & Security Consultant (Licenses)
• Install Security Equipment and Systems - COMTECH Training (06/2023)
• Install Video Surveillance Systems - COMTECH Training (06/2023)
• Routine Maintenance of Security Systems - COMTECH Training (06/2023)
• Test Installed Security Systems - COMTECH Training (06/2023)
• CCNA 2020: Networking Components - Skillsoft (03/2023)
• CCNA 2020: IT Security Concepts - Skillsoft (04/2023)
• CCNA 2020: Networking Protocols - Skillsoft (04/2023)
• Ethernet LANs and Switching - Skillsoft (03/2023)
• Cybersecurity and Networking Fundamentals - Skillsoft (03/2023)
• Linux Honor Code Certificate - edX (04/2016)

Systems Management 02/2023-08/2023 - Overseeing and coordinating IT infrastructure, ensuring efficient performance, security, and scalability. It included tasks like monitoring, troubleshooting, and maintaining hardware, software, and networks.

Security Systems Installation 04/2023-07/2023 - Installed CCTV's, Fire Alarms, and Access Controls., - Designed and installed networks based on client requirements., - Managed and upgraded on-site systems., - Configured IT systems including printers, switches, and access points., - Diagnosed and maintained hardware and software systems., - Prepared and maintained documentation., 

AML System (Anti Money Laundering System) 01/2019-02/2020 - Gathered requirements from stakeholders., - Designed and implemented workflow., - Processed client information as per government regulations., - Cross-checked client credibility before issuing insurance policies., 

E-Commerce Website 09/2017-01/2018 - Developed an e-commerce system for a beauty and skincare business., - Increased sales through innovative online marketing strategies., - Gathered and analyzed requirements through client interaction., - Wrote use cases, class diagrams, and sequence diagrams., - Performed code reviews and testing., 

Takaful Insurance 02/2018-11/2019 - Gathered requirements from stakeholders., - Designed and built a normalized database., - Developed and implemented the system., - Improved data processing efficiency with a better GUI and UX., 

Al Chatbot 09/201705/2018, - Developed a student counseling chatbot as a final-year research project., - The chatbot helped students choose a career path based on a series of questions.