Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Open To Work
Hi, I’m

MUHAMMADH ASBAR

Thebarton,Australia
MUHAMMADH ASBAR

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Technical Support InternOperational Manager / Systems Lead

Work Type

Full TimeContract WorkVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Thebarton, AustraliaAdelaide, SA
Open to relocation: Yes

Salary Range

$55000/yr - $91000/yr

Summary

Master of Information Technology (Enterprise Management) graduate with proven capabilities in business systems analysis, requirements engineering, and Power BI dashboard development. Experienced in analysing end-to-end operational workflows, designing future-state system architectures, and translating business needs into structured system features and reporting frameworks. Confident working with stakeholders to improve visibility, governance, and operational efficiency through structured data models and analytics-driven decision support.

Overview

3
years of professional experience
1
Certificate

Work History

The DR Group
Bonython Park, SA

Technical Support Intern
01.2025 - 03.2025

Job overview

  • Managed Microsoft 365 environments to ensure smooth operations.
  • Assisted with SharePoint configuration and permissions management
  • Gained knowledge of enterprise system governance principles and practices.
  • Assisted customers with technical inquiries and troubleshooting issues.
  • Documented support interactions and updated help desk records.
  • Researched solutions for common technical issues in product manuals.

Sophus Solutions
Brunei, Brunei Muara

Operational Manager / Systems Lead
07.2022 - 02.2024

Job overview

  • Managed backend operational systems to enhance fleet operations and HRM functionality
  • Standardised data input workflows for consistent reporting across teams
  • Facilitated system optimisation efforts to streamline operational processes
  • Coordinated team schedules to optimize workflow and resource allocation.
  • Trained new employees on operational procedures and safety protocols.
  • Facilitated communication between departments to streamline operations.

Education

University of South Australia
Adelaide, SA

Master of Information Technology from Enterprise Management
02.2026

University Overview

Focus Areas: Enterprise Systems, Business Process Analysis, Information Governance, Risk Management, Project Methodologies (PRINCE2 exposure)

Sunway University| Lancaster University
Malaysia

Bachelors of Science (Hons) from Information System (Business Analytics)
08.2022

University Overview

Focus Areas: Strong foundation of ETL Data Analytics, Business Intelligence, Database Management, Project Management

Skills

  • Power BI
  • Tableau
  • Knime
  • DAX
  • SQL
  • Python
  • Excel (Advanced)
  • SharePoint Online
  • Microsoft 365 Admin
  • JIRA
  • Confluence
  • Process Mapping
  • Data modeling
  • Requirements Analysis
  • Workflow Optimization
  • Enterprise Management
  • Business Analysis
  • Data analysis
  • Project Coordination
  • System Improvement
  • ERP Management

Languages

English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Malay
Proficient (C2)
C2

Certification

Entry Certificate to Business Analytics - IIBA

Affiliations

Mechanic Shop Management System – End-to-End Systems Analysis

Conducted full operational analysis covering job intake, diagnostics, repair workflows, inventory, invoicing, payments, and customer communication.
• Elicited and documented functional and non-functional requirements
• Designed current-state and future-state process flows
• Mapped operational requirements into system logic and data entities
• Defined acceptance criteria aligned with business objectives

Timeline

Technical Support Intern

The DR Group
01.2025 - 03.2025

Operational Manager / Systems Lead

Sophus Solutions
07.2022 - 02.2024

University of South Australia

Master of Information Technology from Enterprise Management

Sunway University| Lancaster University

Bachelors of Science (Hons) from Information System (Business Analytics)

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