Munirah BINTI ABDUL RAZAK
GRIFFITH,Australia
Summary
A dedicated and highly skilled Correctional Officer over 3 years of experience in maintaining safety and order within correctional facilities. Adept at enforcing institutional regulations, supervising inmates, and managing conflicts with professionalism and empathy. Demonstrates a strong understanding of security procedures, emergency response protocols, and rehabilitation programs. Known for exceptional communication skills, problem-solving abilities, and a commitment to upholding the highest standards of ethical conduct. Passionate about contributing to a safe and rehabilitative environment, with a proven track record of building positive relationships with both colleagues and inmates.
Overview
27
27
years of professional experience
Work History
Correctional Officer Intake / Reception
The Geo Group Australia
Junee
01.2021 - Current
- Provided direct supervision to subordinate staff, ensuring adherence to safety and security protocols.
- Maintained accurate records of inmate behavior and incident reports.
- Responded quickly to emergency situations in order to maintain control of inmates.
- Investigated incidents involving inmates or staff members, documenting findings in detailed reports.
- Intervened in disputes among inmates or between inmates and staff members as necessary.
- Reviewed disciplinary actions taken against inmates and ensured they are appropriate according to policy.
- Addressed grievances filed by inmates in a timely manner while maintaining impartiality.
- Maintained prisoners' treatment and case history files.
- Responded to code crisis calls to assist in preventing escapes, fights and violations of facility rules.
- Prepared written reports concerning inmate's misconduct.
- Searched building and grounds, living quarters and work areas for contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Settled disputes between inmates.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
Care Worker
Forrest Community Services
04.2020 - Current
- Provide personal care to elderly and clients in need.
- Provided companionship by engaging in meaningful conversations with clients.
- Kept detailed records related to client interactions, services provided, medications administered., for documentation purposes.
- Served as an advocate for vulnerable populations by advocating for increased access to quality healthcare services.
- Organized recreational activities for clients to promote physical and mental health.
- Assisted with personal care tasks such as bathing, dressing, toileting, and grooming.
- Ensured that client safety was maintained through regular home visits.
- Monitored medication administration schedules and assisted with medication reminders.
- Developed individual care plans based on assessments of the needs of each client.
- Maintained communication with families regarding the progress of their loved ones.
- Transported clients to medical appointments and other necessary errands.
Personal Care and Cleaning
Self Employed
09.2019 - Current
- Provide personal care to elderly, cancer patients (including cleaning of their homes, preparation and cooking of meals).
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Transported clients to doctor appointments or other outings in a timely manner.
- Accompanied clients on errands such as grocery shopping or going to the post office.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals.
- Participated in team meetings to discuss client progress and plan for future goals and objectives related to care needs.
- Encouraged clients to participate in recreational activities such as reading books or playing board games.
- Provided companionship by engaging in conversation with the client about current events or topics of interest.
- Ensured that all safety measures were followed within the home environment at all times.
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
- Educated families on proper techniques for caring for elderly loved ones.
- Performed basic first aid procedures if necessary due to injury or illness.
End of Lease Cleaning & Property Maintenance Contractor
Moon Services
01.2018 - Current
- Performed regular maintenance inspections to identify and address potential issues with HVAC systems, plumbing, electrical wiring, and other mechanical components.
- Replaced worn or damaged parts in equipment and machinery to ensure optimal performance.
- Assisted in the installation of new HVAC units, piping systems, and other related equipment.
- Responded quickly to customer requests for service or repair work in a timely manner.
- Maintained records of all completed work orders and inventory levels for materials used.
- Cleaned air ducts using specialized vacuums and brushes to remove dirt buildup from vents and registers.
- Calibrated pressure gauges on boilers to ensure proper functioning of the system.
Catering Chef
Moon Malaysian Kitchen
GRIFFITH
01.2016 - Current
- Cater Malaysian food for big or small events.
- Developed menus, planned and ordered food supplies, and monitored budget for catering events.
- Supervised staff in the preparation of all dishes for catering events, ensuring accuracy and quality.
- Ensured compliance with health and safety regulations while preparing meals for catered events.
- Created innovative recipes to enhance presentation of menu items at catered events.
- Coordinated delivery of food supplies to event venues on time according to schedule.
- Provided guidance to staff regarding kitchen operations, equipment use, and safety protocols during catering events.
- Assisted with setup of buffet tables or other dining areas prior to commencement of catered events.
- Monitored inventory levels of ingredients used in catering services to ensure availability when needed.
- Adjusted recipes as necessary based on customer feedback from previous catering engagements.
- Managed scheduling of staff members for various tasks including cooking, baking, plating, serving, cleaning up after events.
- Maintained accurate records related to food purchases and expenses associated with each catering event.
- Organized storage areas for food items purchased for catering services in accordance with health standards.
Dentist Assistant
Yambil Dental Care
04.2020 - 01.2021
- Conducted root canals, extractions, fillings, crowns and other restorative procedures.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Assisted with the placement of implants and orthodontic treatments.
- Took x-rays to identify areas of decay or other abnormalities in the mouth.
- Prescribed medications and antibiotics to treat infections or pain relief associated with dental work.
- Reviewed laboratory results from tests conducted on saliva samples and biopsies to diagnose potential issues.
- Scheduled follow-up appointments to monitor progress of treatments or surgeries performed.
Mortuary Manager
Collier Trenerry
07.2016 - 08.2019
- Embalming, dressing and cosmetically enhancing the deceased and other tasks as required in the process
- Meeting with clients to explain service provision and arrange funeral.
Captain for Women Platoon
Malaysia National Services (PLKN)
MALAYSIA, MELAKA
03.2004 - 06.2004
Askar Watanlah
Malaysian Army Reserved Team
01.1998 - 01.2004
Education
Diploma of Community Services -
TAFE Australia
09.2024
Statement of Attainment in Mental Health -
TAFE Australia
09.2024
Certificate IV Forensic Scientist -
ICI Indigenous Australia
09.2019
Bachelor of Science Psychology -
University Kebangsaan Malaysia
12.2017
Mortuary Course Certificate -
Australian Funeral Director Association
06.2017
Criminal Pscyologist Cerificate
Courses 4 Me
Skills
- Leadership and Supervision: Proven experience as Acting Supervisor and Acting Correctional Manager Operational, effectively managing teams and ensuring high standards of facility operations
- Operational Management: Skilled in overseeing night shift operations, managing complex logistical tasks, and ensuring smooth facility functioning
- Intake and Reception: Expertise in handling intake and reception tasks, including managing warrants and ensuring proper documentation and data accuracy
- Crisis and Conflict Resolution: Proficient in addressing and resolving conflicts and emergencies, maintaining order and safety within the facility
- Data Management: Strong ability to manage and verify critical data, ensuring accuracy and compliance with facility protocols
- Communication and Coordination: Excellent interpersonal skills, with the ability to communicate effectively with staff, inmates, and external agencies
Personal Information
Date of Birth: 19/10/1987
Hobbies and Interests
- Tenpin Bowling
- Travel
- Food and Cooking
- Sky Diving
- Listening to Music
- Snorkeling
- Abseiling
Affiliations
- Leadership and Supervision: Proven experience as Acting Supervisor and Acting Correctional Manager, effectively managing teams and ensuring high standards of facility operations.
- Operational Management: Skilled in overseeing night shift operations, managing complex logistical tasks, and ensuring smooth facility functioning.
- Intake and Reception: Expertise in handling intake and reception tasks, including managing warrants and ensuring proper documentation and data accuracy.
- Crisis and Conflict Resolution: Proficient in addressing and resolving conflicts and emergencies, maintaining order and safety within the facility.
- Data Management: Strong ability to manage and verify critical data, ensuring accuracy and compliance with facility protocols.
- Communication and Coordination: Excellent interpersonal skills, with the ability to communicate effectively with staff, inmates, and external agencies.
References
Available Upon request
Timeline
Correctional Officer Intake / Reception
The Geo Group Australia
01.2021 - Current
Care Worker
Forrest Community Services
04.2020 - Current
Dentist Assistant
Yambil Dental Care
04.2020 - 01.2021
Personal Care and Cleaning
Self Employed
09.2019 - Current
End of Lease Cleaning & Property Maintenance Contractor
Moon Services
01.2018 - Current
Mortuary Manager
Collier Trenerry
07.2016 - 08.2019
Catering Chef
Moon Malaysian Kitchen
01.2016 - Current
Captain for Women Platoon
Malaysia National Services (PLKN)
03.2004 - 06.2004
Askar Watanlah
Malaysian Army Reserved Team
01.1998 - 01.2004
Diploma of Community Services -
TAFE Australia
Statement of Attainment in Mental Health -
TAFE Australia
Certificate IV Forensic Scientist -
ICI Indigenous Australia
Bachelor of Science Psychology -
University Kebangsaan Malaysia
Mortuary Course Certificate -
Australian Funeral Director Association
Criminal Pscyologist Cerificate
Courses 4 Me