Murtaza Vohra
Morley
Summary
Experienced professional with a strong background in leadership and team management. Achieved desired outcomes and promoted collaboration in the workplace. Skilled in strategic planning, creative problem-solving, and adapting to dynamic environments. Known for dependability, clear communication, and consistently delivering exceptional results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager – Shift Supervisor
Hungry Jacks
04.2023 - Current
- Working as a shift supervisor with Hungry Jack Limited from June 2023 until date
- Managing day-to-day operations focusing on safe work practices compliant with local legislation and Hungry Jack’s standards
- Ensuring safety and security procedures are enforced
- Maintaining accurate records of stock and inventories
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Retail Sales Consultant
Telstra
03.2023 - 08.2024
- Working as a Retail Consultant with Telstra Limited from April 2023
- Provide expert guidance and solutions to customers' telecom needs
- Engage customers, assess preferences, and build rapport
- Demonstrate in-depth knowledge of Telstra products and services
- Meet or exceed sales targets through upselling and cross-selling
- Tailor solutions for customers, offering technical support
- Educate customers about product features and benefits
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
Accountant
M A B & ASSOCIATES
11.2021 - 12.2022
- Accurately record and classify financial transactions
- Update and maintain the general ledger
- Perform regular reconciliations of financial data
- Maintain the trial balance through general ledger reconciliation
- Assist in the preparation of financial reports
- Collaborate with departments to gather and verify financial information
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Education
MBA - Specialization in Human Resource Management
Edith Cowan University
Joondalup, WA02.2025
Bachelors’ Degree of Commerce - Accounting And Finance
Veer Narmad South Gujarat University
07.2021
Skills
- Excellent communication and interpersonal skills
- Proficient with Microsoft Office 365
- Proficient with Power Points
- Proven leadership abilities
- Team motivation skills
- Time management skills
- Adaptability skills
- Proven customer service excellence
- Efficient in managing daily tasks and priorities
- Customer service
- Cash handling
- Customer satisfaction
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved appreciation by completing sales targets with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Certification
- Provide First Aid
- Certificate of Google garage
- Certificate of Confine Small Emergencies in a facility
- Foundation OF Shift Management
Awards
- Received a Best Employee of the Year certificate of highest sales in WA.
- Highest number of recognitions for best customer service.
Certificate for Employee of the year - 2023
WA #1 SPS Individual Award for Outstanding SPS Performance
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Assistant Manager – Shift Supervisor
Hungry Jacks
04.2023 - Current
Retail Sales Consultant
Telstra
03.2023 - 08.2024
Accountant
M A B & ASSOCIATES
11.2021 - 12.2022
MBA - Specialization in Human Resource Management
Edith Cowan University
Bachelors’ Degree of Commerce - Accounting And Finance
Veer Narmad South Gujarat University
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