Murteza Mustafovski
Wollert
Summary
Dynamic courier with proven expertise at Toll Ipec Pty Ltd in delivery logistics and route planning. Recognized for exceptional time management and customer service, consistently ensuring timely and accurate deliveries. Skilled in package inspection, I effectively resolved customer inquiries, enhancing satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Courier Contractor
Capital transport
Melbourne
12.2023 - 04.2025
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Coordinated parcel delivery using strong time management skills.
- Adhered to company policies and procedures, including confidentiality and data protection standards.
Courier Contractor
Toll Ipec Pty Ltd
Melbourne
11.2020 - 12.2023
- Delivered items to residential and commercial addresses within specified time frames.
- Maintained accurate logs of deliveries and pickups.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
Education
Some College (No Degree) -
TAFE
Melbourne Skills
- Route planning
- Package inspection
- Delivery logistics
- Time management
- Excellent customer service
- Pick-up and delivery services
Languages
Macedonian
First Language
Turkish
Upper Intermediate (B2)
B2
Timeline
Courier Contractor
Capital transport
12.2023 - 04.2025
Courier Contractor
Toll Ipec Pty Ltd
11.2020 - 12.2023
Some College (No Degree) -
TAFE