MUSAB HILOWLE
Heidelberg,VIC
Summary
Young and hardworking individual seeking a full/ part-time or casual position in the retail security industry to gain practical experience. A hardworking and passionate job seeker with strong organisational skills eager to secure a security position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Security Officer
GSS Security Services
09.2023 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
MSS Security
11.2023 - 03.2024
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
Customer Service
Coles Supermarket
01.2021 - 08.2022
- Exceeded performance expectations, receiving recognition for outstanding customer service skills.
- Enhanced visitor experience by providing friendly and informative customer service..
- Followed up with customers about customer service.
- Enhanced dealership reputation by delivering exceptional customer service experiences.
Education
High School Diploma -
East Preston Islamic Community College
Preston, VIC11.2022
Skills
- Interpersonal Skills
- Team Player
- Hard worker
- Bilingual (Somali and English)
- Communication Skills
- Active Listening
Report Writing
Incident Reporting
Security Guard License
General security
Personal Information
Date of Birth: 12/17/03
Awards
- Heidelberg Stars Soccer Club, Under 15s Team Captain, 2018
- East Preston Islamic College, Year 8 SRC, 2018
- Hilimo Community Connect & Live Saving Victoria, Swimming Program, 2019
- Bright Young Minds Inc, Youth Leadership Program, 2019
Volunteer Experience
Somali Week Oceania, Junior Volunteer, 10/2019, 01/2020, Unloading equipment and setting up venue for events., Working as ushers and directing customers to seats., Working under the instructions of an Event Manager., Ensuring excellent levels of customer service., Packing up equipment when the event is completed.
References
- Salim Mohamed, East Preston Islamic College, Student Engagement Officer, 0432 460 322
- Liban Hagi, Heidelberg Stars Soccer Club, Under 17s Head Coach, 0432 240 742
Timeline
Security Officer
MSS Security
11.2023 - 03.2024
Security Officer
GSS Security Services
09.2023 - 05.2024
Customer Service
Coles Supermarket
01.2021 - 08.2022
High School Diploma -
East Preston Islamic Community College
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