An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Kitchen Hand
The Coffee Emporium
Bankstown, NSW
07.2024 - Current
Maintained a neat work station throughout shift hours.
Participated in receiving deliveries and organizing supplies in storage areas.
Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
Communicated effectively with co-workers regarding daily tasks assigned.
Shift Manager, Customer Service
iBunz
Smithfield, NSW
02.2024 - 08.2024
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Reviewed completed work to verify consistency, quality, and conformance.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Maintained compliance with food safety regulations and quality standards.
Customer Service Representative
Unimart
Dhaka, Bangladesh
03.2023 - 01.2024
Provided exceptional customer service to ensure customer satisfaction.
Developed strong customer relationships to encourage repeat business.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Provided top quality control and eliminated downtime to maximize revenue.
Shop Assistant
ILLIYEEN
Dhaka, Bangladesh
10.2022 - 07.2023
Resolved customer issues promptly and efficiently using problem solving skills
Operated the cash register to process customer purchases accurately and efficiently.
Provided information about products and services to customers.
Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Education
Bachelor of Business Analytics -
Macquarie University
North Ryde, NSW
Skills
Staff Development
Quality Assurance
Inventory Control
Cultural Sensitivity
Excellent Communications Skills
Time Management
Team Collaboration Management
Customer Service
Raw Materials Handling
Store maintenance
Performance Improvement
Chat GPT
Languages
English
Professional
Bengali
Native/ Bilingual
Hindi
Limited
References
References available upon request.
Timeline
Kitchen Hand
The Coffee Emporium
07.2024 - Current
Shift Manager, Customer Service
iBunz
02.2024 - 08.2024
Customer Service Representative
Unimart
03.2023 - 01.2024
Shop Assistant
ILLIYEEN
10.2022 - 07.2023
Bachelor of Business Analytics -
Macquarie University
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