Mushtariy Mirsoatova
Melbourne,VIC
Summary
Dedicated and customer-focused professional with over 5 years of experience in hospitality. Skilled in delivering high-quality customer service, managing client needs, and working effectively in fast-paced environments. Strong background in teamwork, problem-solving, and building positive customer relationships. Passionate about creating memorable experiences for clients and contributing to the success of a dynamic organisation.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Cats Tourism Agency
Tashkent, Uzbekistan
02.2024 - 08.2024
- Assisted customers in selecting travel packages, enhancing overall client satisfaction.
- Coordinated bookings and reservations using internal systems for seamless service delivery.
- Provided accurate information on travel regulations and destination highlights to clients.
- Managed inventory of promotional materials, ensuring up-to-date resources for sales initiatives.
Receptionist
Tashkent Art Hotel
Tashkent, Uzbekista
02.2019 - 02.2024
- Greet and assist visitors, ensuring positive first impressions.
- Answer phone calls and direct inquiries to appropriate departments.
- Maintain organized appointment schedules for staff and management.
- Handle incoming mail and packages, distributing as necessary.
Education
Bachelor of Arts - Packaging Design
Tashkent Textile Institute
Tashkent, Uzbekistan 06.2023
High School Diploma - Painting
Republic Specialised Art Scool
Tashkent, Uzbekistan 05.2019
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Customer relationship management
Languages
Russian
Full Professional
Uzbek
Native or Bilingual
English
Professional Working
Timeline
Sales Assistant
Cats Tourism Agency
02.2024 - 08.2024
Receptionist
Tashkent Art Hotel
02.2019 - 02.2024
Bachelor of Arts - Packaging Design
Tashkent Textile Institute
High School Diploma - Painting
Republic Specialised Art Scool