MUSKAAN MIDHA
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Medical Administrator
Collins street Medical center
Melbourne, Victoria
04.2023 - Current
- Maintained contact databases for referral sources such as hospitals and clinics.
- Verified insurance coverage to ensure accuracy of reimbursement claims.
- Performed daily administrative tasks such as answering phones, responding to emails, photocopying documents.
- Prepared correspondence related to medical office activities including letters of recommendation and documentation requests.
- Created new patient accounts in the electronic health record system.
- Ensured compliance with all relevant laws governing medical practices.
- Provided assistance to patients regarding appointment scheduling, test results, and other inquiries.
- Assisted with coding procedures for accurate reimbursement claims processing.
Duty Manager
IGA, Flemington
, Vic
12.2021 - Current
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule
- Cleaned shelves and restocked with new inventory when products stock ran low
- Managed cash register operations using POS system and processed sales and returns
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
Customer Service Representative
IGT SOLUTIONS
, Delhi
09.2021 - 11.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Assisted customers in making payments on accounts and setting up payment plans
- Exceeded company productivity standards on consistent basis.
Literacy Teacher
DELHI LITERACY PROJECT
Nagar, Delhi
09.2016 - 05.2019
- Helped Students who couldn't afford studies by tutoring them for Free
- Trained more than 500 students using traditional and hands-on training approaches.
Education
Business Information Systems - BUSINESS ANALYSIS
Swinburne University
Melbourne, VIC06-2024
Secondary School -
Manav Sthali School
06.2020
Skills
- AMADEUS software(Level 1)
- Excellent Time Management and Brilliant Listening skills
- Co-operative and collaborative
- Project Planning
- Conflict Resolution
- Teamwork and Collaboration
- Networking
- Database analysis
Languages
Timeline
Medical Administrator
Collins street Medical center
04.2023 - Current
Duty Manager
IGA, Flemington
12.2021 - Current
Customer Service Representative
IGT SOLUTIONS
09.2021 - 11.2021
Literacy Teacher
DELHI LITERACY PROJECT
09.2016 - 05.2019
Business Information Systems - BUSINESS ANALYSIS
Swinburne University
Secondary School -
Manav Sthali School
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