Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muskan Methia

Muskan Methia

Melbourne,VIC

Summary

Experienced in maintaining safety and security, conducting patrols, and responding to incidents to protect people and property and proficient in ensuring crowd safety, managing flow, and resolving conflicts to maintain a peaceful atmosphere during events or gatherings.

Overview

1
1
year of professional experience

Work History

Security Guard/ Crowd Controller

United Risk Management (URM)
09.2023 - Current
  • Ensured safety and security of premises and individuals.
  • Monitored and patrolled assigned areas to prevent unauthorized access.
  • Responded promptly to incidents, emergencies, and alarms.
  • Effectively communicated with event staff and attendees to maintain order and resolve conflicts.
  • Provided exceptional customer service and assistance to individuals.
  • Implemented crowd management strategies to prevent overcrowding and maintain smooth flow.

Control Room Operator/ Monitoring Centre Operator

Spotless Security
08.2023 - Current
  • Skilled in monitoring and operating systems for safety and security.
  • Proficient in analyzing data and responding to emergencies.
  • Effective communication and coordination with team members.
  • Demonstrated ability to maintain confidentiality and privacy.
  • Proven track record of vigilance and incident documentation.

Crowd Controller/Unarmed Guard

SecureCorp
09.2022 - 01.2023
  • Inspect and patrol premises regularly.
  • Monitor property entrance.
  • Authorize entrance of people and vehicles.
  • Report any suspicious behaviors and happenings.
  • Secure all exits, doors and windows.
  • Monitor surveillance cameras.
  • Bag checking
  • Wanding


Event crowd controller:

  • Conducted Risk Assessment
  • Managed Large Crowds with Reserved Seating
  • Established a Security and Check-in System
  • Prep the Venue with Clear Signage.
  • Induction before start of shift making sure where First aid is located
  • Making sure where fire exits are in any emergency evacuations.

Security Guard

MA
08.2022 - 12.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.

Education

Certificate II in Security Operations (CPP20218)

Leaders Institute of Training And Education
Brunswick, VIC

Certificate III in Individual Support

Melbourne City College Australia
Melbourne

Skills

  • CPR and First-aid
  • Crowd management
  • Communication skills
  • Analytical skills
  • Diligence
  • Decision-making
  • Vigilance
  • Physical fitness
  • Alertness
  • Monitoring
  • Conflict resolution
  • Surveillance

Timeline

Security Guard/ Crowd Controller

United Risk Management (URM)
09.2023 - Current

Control Room Operator/ Monitoring Centre Operator

Spotless Security
08.2023 - Current

Crowd Controller/Unarmed Guard

SecureCorp
09.2022 - 01.2023

Security Guard

MA
08.2022 - 12.2022

Certificate II in Security Operations (CPP20218)

Leaders Institute of Training And Education

Certificate III in Individual Support

Melbourne City College Australia
Muskan Methia