Mutsumi Matsumoto
Preston,VIC
Summary
Dynamic and dedicated professional with a strong background in customer service at Okuma Private Beach & Resort Hotel. Proven ability to enhance client experiences through effective communication and meticulous attention to detail. Skilled in multitasking and fostering teamwork, ensuring a welcoming environment that leaves a lasting positive impression.
Overview
2
2
years of professional experience
Work History
Receptionist
Okuma Private Beach & Resort Hotel
04.2023 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor’s Degree - Tourism And Hospitality
Kyoto University of Foreign Studies
Japan02.2023
Skills
- Customer Service Excellence
- Effective Communication Skills
- Multitasking Ability
- Attention to Detail
- Teamwork and Collaboration
- Hospitality Mindset
Timeline
Receptionist
Okuma Private Beach & Resort Hotel
04.2023 - 03.2025
Bachelor’s Degree - Tourism And Hospitality
Kyoto University of Foreign Studies
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