Summary
Overview
Work History
Education
Skills
Timeline
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Mya Etri

Liverpool,NSW

Summary

I am an outgoing, positive and work focused person who enjoys the high of fast paced and busy environments. I enjoy socialising and working to ensure that the customers are always leaving satisfied and likely to return. I'm driven and committed to utilising my personal and work skills to complete tasks and achieve work goals.

Overview

5
5
years of professional experience

Work History

Retail Worker

David Jones
09.2024 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Retail Worker

Elissa Jay Boutique
04.2022 - 08.2024
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Telecommunication Assistant

H.E CABLING GROUP PTY LTD
01.2020 - 01.2023
  • Contacting customers
  • Ordering stock
  • Work order scheduling
  • Taking quotes
  • Tax invoices
  • Contacting customers

Front End Position

WOOLWORTHS CARNES HILL
01.2021 - 01.2022
  • Register/POS
  • Self service checkout assistant
  • Stock handling
  • Stacking, labelling and packing stock
  • Customer service
  • Fast paced, busy environment

Education

HIGH SCHOOL -

John Edmondson High School
01.2023

Skills

  • Bilingual - Arabic
  • Fast learner
  • Working collaboratively
  • Stock handling
  • Customer service
  • Cleaning and tidying
  • Organisation
  • Tax invoices
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Relationship building
  • POS system operation
  • Cash handling accuracy
  • Store maintenance
  • Professional appearance
  • Time management

Timeline

Retail Worker

David Jones
09.2024 - 02.2025

Retail Worker

Elissa Jay Boutique
04.2022 - 08.2024

Front End Position

WOOLWORTHS CARNES HILL
01.2021 - 01.2022

Telecommunication Assistant

H.E CABLING GROUP PTY LTD
01.2020 - 01.2023

HIGH SCHOOL -

John Edmondson High School

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Mya Etri