My Duyen Phan
Melbourne,VIC
Summary
Versatile Community Support Worker with a background at TA care, adept in counseling and health promotion. Demonstrated success in developing client independence and managing cross-functional teams. Skilled in budgeting and finance, with a proven track record of providing exceptional service and achieving goals through effective problem-solving. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Community Support Worker
TA care
Melbourne, VIC
12.2023 - Current
- Provided support to individuals with disabilities in activities of daily living.
- Developed positive relationships with clients while maintaining professional boundaries.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Provided emotional support and encouragement during difficult times.
- Assisted clients in developing life skills and independent living abilities.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
Commis Chef
Degani Greensborough
Melbourne, VIC
03.2021 - Current
- Trained kitchen workers on culinary techniques.
- Observed food safety and sanitation protocols to reduce germ spread.
- Communicated effectively with the team regarding menu changes or special requests from customers.
- Ensured all food was stored properly in accordance with safety regulations.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Performed as head chef to maintain team productivity and restaurant quality.
Community Support Worker
UCONNEX
Melbourne, VIC
01.2023 - 11.2023
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Education
Diploma - Community Service
Allied Institue
Melbourne, VIC03-2025
Skills
- Drug abuse prevention
- Family engagement
- Service planning
- Health promotion
- Mental health
- Budgeting and finance
- First aid and CPR
- Counseling
Timeline
Community Support Worker
TA care
12.2023 - Current
Community Support Worker
UCONNEX
01.2023 - 11.2023
Commis Chef
Degani Greensborough
03.2021 - Current
Diploma - Community Service
Allied Institue
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