Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Mymy Pham

Mymy Pham

Melbourne

Summary

  • Leadership and Teamwork
  • Computer Skills
  • Interpersonal Skills
  • Creativity
  • Adaptability
  • Fast Learner
  • Microsoft Office
  • Ability to work under pressure
  • Excellent Customer Service skills
  • Time Management Skills
  • Excellent Communication
  • Multitasking Skills
  • Digital Marketing
  • Multilingual

Overview

7
7
years of professional experience
1
1
Certification

Work History

FOH Team Member

Industry Beans
Melbourne
10.2025 - 03.2026
  • Provided exceptional customer service in a fast-paced café environment.
  • Prepared and served high-quality coffee and food items to customers.
  • Maintained cleanliness and organization of the front-of-house area.

Store Manager (Temporary Role)

Sharetea
Melbourne
03.2025 - 06.2025
  • Managed daily store operations, ensuring smooth workflow and high service standards
  • Supervised and trained team of staff, improving efficiency and maintaining motivation
  • Oversaw inventory management, stock ordering, and supplier coordination
  • Handled customer service, complaints, and feedback to ensure positive customer experience
  • Managed cash handling, POS systems, and daily sales reporting
  • Turned around underperforming store operations at Sharetea store by driving a consistent increase in monthly sales in just a few months

Supervisor / Front of House (FOH)

Streetfood Fusion Sushi
Frankfurt
04.2019 - 06.2023
  • Managed daily restaurant operations and staff scheduling
  • Trained and supervised waitstaff to maintain high standard of service
  • Handled reservations, customer requests and feedback
  • Oversaw inventory management and ordering of supplies
  • Assisted with takeaway orders, customer service and payment processing

Reception & Accounting Assistant

HFK Rechtsanwälte
Frankfurt
06.2020 - 09.2021
  • Managed Front desk inquiries and greeted clients professionally
  • Assisted with document management, invoice tracking and filling
  • Coordinated meetings, schedules and office administration

Education

Advanced Diploma of Leadership & Management -

Kent Institute
Melbourne, Australia

Diploma of Leadership & Management -

Kent Institute
Melbourne, Australia

High School Diploma -

Bertolt Brecht Schule
Darmstadt, Germany

Skills

  • Leadership and Teamwork
  • Computer Skills
  • Interpersonal Skills
  • Creativity
  • Adaptability
  • Fast Learner
  • Microsoft Office
  • Ability to work under pressure
  • Excellent Customer Service skills
  • Time Management Skills
  • Excellent Communication
  • Multitasking Skills
  • Digital Marketing
  • Multilingual

Certification

  • RSA (Victoria)
  • DoFoodSafely Certificate

Languages

  • German
  • Vietnamese
  • English

Timeline

FOH Team Member

Industry Beans
10.2025 - 03.2026

Store Manager (Temporary Role)

Sharetea
03.2025 - 06.2025

Reception & Accounting Assistant

HFK Rechtsanwälte
06.2020 - 09.2021

Supervisor / Front of House (FOH)

Streetfood Fusion Sushi
04.2019 - 06.2023

Advanced Diploma of Leadership & Management -

Kent Institute

Diploma of Leadership & Management -

Kent Institute

High School Diploma -

Bertolt Brecht Schule
Mymy Pham