Myra N. Van Der Wiel
Clayton South
Summary
Motivated Team Member, excelling in customer service and POS system operation. Demonstrated ability to enhance team efficiency and customer satisfaction through problem-solving and a positive attitude. Past experience with satisfactory service delivery and adept at managing high-volume periods, contributing significantly to workplace productivity and operational excellence.
Overview
1
1
year of professional experience
Work History
Team Member
McDonald’s Clayton South
08.2023 - Current
- Kept work areas clean, organised, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximise performance.
- Worked scheduled shifts and remained available to work during holidays and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Operated register to process payments and collect cash payment for order totals.
Education
Victorian Certificate Of Education (VCE) -
Keysborough College - Banksia Campus
Springvale South, VICSkills
- Customer Service
- Positive Attitude and Enthusiasm
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
- Complaint resolution
- Order Preparation
- Cleaning and sanitation
- Fast and efficient service worker
- Safe Food Handling
Working Availability
Friday: 3pm - 10pm
Saturday, Sunday: 10am - 10pm
(availability may shift on Friday depending on VCE required assessment's, will ensure workplace is notified in advance)
Timeline
Team Member
McDonald’s Clayton South
08.2023 - Current
Victorian Certificate Of Education (VCE) -
Keysborough College - Banksia Campus
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