Myrthel B. Manrique
Florey,ACT
Summary
Accomplished Operations Supervisor with a proven track record at Reed Elsevier Philippines, specializing in global procurement and supplier relationship management. Demonstrated expertise in Oracle R12 ERP and office administration has led to significant process improvements, enhancing team performance and customer satisfaction. A commitment to operational excellence drives continuous improvements within the organization.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Ochre Health Medical Centre
Bruce, ACT
04.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Took messages from patients and promptly relayed to appropriate staff.
Operations Supervisor
Reed Elsevier Philippines
Quezon City, Philippines
03.2015 - 01.2023
- Led and managed a team of 11 Buyers responsible for global Purchase Order management across two ERP Systems.
- Delivers monthly reports and updates to Business Stakeholders.
- Managed the development of performance skills for a team of 11 Buyers.
- Provide value-added services to the business, such as process improvement and innovation.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Developed strong relationships with customers through excellent customer service practices.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Identified areas of improvement and developed strategies to increase efficiency.
Procurement Supervisor
Golden Donut Inc
Mandaluyong City, Philippines
02.2003 - 04.2014
- Handles importation, including customs release.
- Spearheaded a team of seven Buyers to achieve annual company objectives.
- Implements plans ensuring alignment with established annual targets.
- Key contributor in the development of company products.
- Oversees vendor assessment and selection process.
- Manages competitive bidding procedures.
- Delegated tasks to procurement teams to expedite work processes.
- Provided guidance and training to junior members of the procurement team.
- Coordinated delivery schedules of incoming goods according to customer requirements.
- Reviewed requisition orders from departments; processed purchase orders in accordance with company policy.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Education
Master of Science - International Business
University of Canberra
Canberra, ACT10-2024
Bachelor of Science - Business Administration, Business Management
Philippine School of Business Administration
Quezon City, Philippines04.2002
Skills
- Skilled in Microsoft Office Applications
- Proficient in Oracle R12 ERP
- Records management
- Appointment management
- Office Administration
- Purchasing management
- Supplier relationship management
- Global Procurement
- Category management
- Supplier management
- Price negotiation
- Vendor Acquisition
- E-procurement systems
Certification
Fundamentals of Professional Cookery, 04/01/21, Preparing Cakes, Preparing Egg, Vegetable and Farinaceous Dishes, Preparing Meat Dishes, Preparing Appetizers and Hors d'oeuvres, Preparing Salads and Salad Dressings, Preparing Desserts
Hobbies and Interests
- Reading novels
- Watching Netflix Series & Movies
- Watching True Crime Documentaries
Personal Information
- Place of Birth: Pasig City, Philippines
- Date of Birth: 08/24/82
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
Languages
English
Professional
Filipino
Native/ Bilingual
References
References available upon request.
Timeline
Medical Receptionist
Ochre Health Medical Centre
04.2023 - Current
Operations Supervisor
Reed Elsevier Philippines
03.2015 - 01.2023
Procurement Supervisor
Golden Donut Inc
02.2003 - 04.2014
Master of Science - International Business
University of Canberra
Bachelor of Science - Business Administration, Business Management
Philippine School of Business Administration
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