Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

N A Aljamal

Melbourne,Australia

Summary

Versatile and dynamic, with a proven track record at BP Clayton, I excel in customer service and POS system operation. Fluent in Arabic, I adeptly enhance customer experiences and streamline operations. My initiative in improving store efficiency and dedication to professional growth stand out, demonstrating a unique blend of interpersonal and technical skills.

Overview

4
4
years of professional experience

Work History

Retail Associate at Convinient Store

BP Clayton
Clayton , Victoria
06.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Operated cash register to process payments from customers.
  • Processed online orders and ensured timely delivery of items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Certified Makeup Artist

Makeup by Nadia
Melbourne , Victoria
05.2024 - Current
  • Provided makeup services to customers, including consultations and product recommendations.
  • Created custom looks for special occasions such as weddings and proms.
  • Performed corrective makeup services, such as covering tattoos, blemishes, and birthmarks.

Charity Events

AL Emaan Womans Group
Melbourne, Australia
12.2020 - Current
  • Conducted remote broadcasts at partner businesses and charity events
  • Coordinated smooth planning of weddings and charity events by working closely with clients
  • Enhanced store profile in Melbourne's south east, spearheading special engagement events and charity initiatives
  • Increased attendance by implementing promotional strategies and hosting special events

Pharmacy Assistant

Pharmacy4Less
Melbourne, Australia
07.2022 - 09.2023
  • Safeguarded products by following proper medication storage practices and regulations
  • Observed correct labeling, counting and stocking functions
  • Used POS system to finalize sales, following proper cash handling policies and procedures
  • Batch-manufactured parenteral solutions under supervision of qualified pharmacist, consistently using aseptic technique
  • High communicative style with customers varying from all ages
  • Discussed with customers with minor symptoms a suitable solution, and was able to measure BPS through a machine (after trained)
  • Store cleaning including vacuuming, mopping, store face to ensure the front store looked exceptionally presentable at all times
  • Was able to recommend to customers to purchase more items than their initial basket
  • Was able to sort out prescriptions into drawers, and onto the technical system

Fast Food Worker

Hungry Jacks
Melbourne, Australia
10.2021 - 01.2022
  • Maintained professional restaurant appearance by handling cleanliness and overall presentation of work areas
  • Managed orders from start to finish, inspecting final products to verify quality and bagging items for customers
  • Contributed to positive restaurant reputation by greeting and serving customers with professionalism
  • Took customer food and beverage orders at drive-thru and counter

Education

Bachelor of Science - Psychology

Royal Melbourne Institute of Technology
Melbourne, VIC
06-2027

High School Diploma -

Haileybury Girls College
Keysbrough
11-2023

Skills

  • POS System Operation
  • Insurance Collaboration
  • Supply Restocking
  • Order Documentation
  • Medication Storage
  • Experience with LOTS
  • High levels of communication
  • Flexible job duties
  • Supply Management
  • Labeling and Counting
  • Patient Counseling
  • Resolving Complaints
  • Document Filing
  • Hospitality and Accommodation
  • Customer Service
  • Ability To Work Independently
  • Excel
  • Damaged goods processing
  • Cleaning and sanitizing
  • Stock replenishment
  • Shelf recovery
  • FLUENT IN Arabic

Volunteer Experience

AL Emaan Womans Group, Melbourne, Victoria, 12/20, Current, Conducted remote broadcasts at partner businesses and charity events., Coordinated smooth planning of weddings and charity events by working closely with clients., Enhanced store profile in Melbourne's south east, spearheading special engagement events and charity initiatives., Increased attendance by implementing promotional strategies and hosting special events.

Languages

  • English, Proficient (C2)
  • Arabic, Advanced (C1)

Timeline

Retail Associate at Convinient Store

BP Clayton
06.2024 - Current

Certified Makeup Artist

Makeup by Nadia
05.2024 - Current

Pharmacy Assistant

Pharmacy4Less
07.2022 - 09.2023

Fast Food Worker

Hungry Jacks
10.2021 - 01.2022

Charity Events

AL Emaan Womans Group
12.2020 - Current

Bachelor of Science - Psychology

Royal Melbourne Institute of Technology

High School Diploma -

Haileybury Girls College

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N A Aljamal