NA DAI
Carindale,QLD
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
2
2
years of professional experience
Work History
Senior Sales Crew
Lotte Duty Free
11.2023 - Current
- Improved store merchandising to create a visually appealing shopping environment, attracting more customers.
- Attained sales targets consistently through proactive outreach and persuasive communication skills.
- Leveraged cross-selling opportunities, increasing the variety of products purchased per transaction.
- Increased daily transactions through efficient cash handling procedures.
- Participated in training sessions to continuously enhance product knowledge and selling techniques.
- Developed strong relationships with clients for increased repeat business and customer loyalty.
- Collaborated with team members for streamlined operations and efficient sales support.
- Managed inventory levels effectively, minimizing stock-outs and optimizing product availability.
- Demonstrated adaptability by working across various departments as needed to support overall store performance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Sales and service
MYER
Current
- I will keep the goods orderly and look beautiful and replenish the new stock at any time
- Communicate with customers and meet their needs
- I have mastered how to use the sale (POS) system
- Provide Chinese service for Chinese customer service.
- Achieved sales targets consistently by utilizing persuasive communication skills and product expertise.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Aged Care Worker
Blue Care
06.2022 - 07.2022
- Remained alert to problems or health issues of clients and competently responded
- Planned, prepared and served meals and snacks according to prescribed diets
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Determined specific needs and provided most appropriate level of services for patient well-being
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Documented residents' mental status, sleep and eating patterns in medical record books
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Built strong relationships with clients to deliver emotional support and companionship.
Education
MBA: Management -
Universidad Politécnica De Cartagena
Cartagena, Murcia07.2021
Certificate III in Individual Support: Career And Technical Education -
Charlton Brown
Brisbane, CBD07.2022
MBA - Company Management
Universidad Politécnica De Cartagena
Cartagena, Murcia, Spain10.2020
Skills
- Multitasking Abilities
- Problem-solving abilities
- Computer Skills
- Microsoft Office
- Goal-Oriented
- Microsoft Office
- Instructing
- Respectful and Compassionate
- Passenger Assistance，Wheelchair Assistance
- First Aid Certification
- Social Perceptiveness
- Strong English and Chinese language skills
- Staff Training
- Attentive to People
- Customer Service Management
Timeline
Sales and service
MYER
Current
Senior Sales Crew
Lotte Duty Free
11.2023 - Current
Aged Care Worker
Blue Care
06.2022 - 07.2022
MBA: Management -
Universidad Politécnica De Cartagena
Certificate III in Individual Support: Career And Technical Education -
Charlton Brown
MBA - Company Management
Universidad Politécnica De Cartagena
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