NAADO ALI
Truganina
Summary
Passionate and dedicated Direct Care Worker with extensive experience supporting individuals of all backgrounds and needs. Skilled in assisting with daily living activities, providing transportation, and ensuring the overall well-being of each person. Committed to fostering a positive and supportive environment that promotes dignity, independence, and comfort for everyone. A flexible, hardworking team player, eager to learn and contribute to the success of the team and enhance the lives of those I serve.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Support Worker
Guardian Home Care
02.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
- Improved client independence with structured life skills training.
- Assisted clients in developing and setting realistic goals to promote positive change.
SUPPORT WORKER
RADIANT HOME CARE
05.2021 - 07.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
AGED CARE
HARMONY HOME AND COMMUNITY CARE
01.2016 - 12.2019
- Advocated passionately for the rights of older adults, working tirelessly toward improving aged care standards across the sector.
- Completed ongoing professional development opportunities to stay current on industry trends and best practices in aged care services.
- Managed a diverse team of Customer Care professionals across multiple locations, maintaining consistent service standards globally.
- Managed a high volume of cases simultaneously, ensuring each received proper attention and care.
- Encouraged patient independence by teaching self-care and life skills.
SUPPORT WORKER
MCARTHUR
01.2010 - 12.2017
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
EDUCATOR
BLUE BELLS FAMILY DAY CARE
01.2010 - 12.2015
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Maintained child-friendly environment with access to outdoor activities.
Education
CERT III iN INDIVIDUAL SUPPORT -
VICTORIAN INTERNATIONAL ACADEMY
03.2021
CERT III iN AGED CARE WORK -
NEW FUTURES TRAINING
09.2004
Skills
- Client documentation
- Community integration
- Time management
- Community activities
- Daily living support
- Cultural sensitivity
- First aid and CPR
- Multitasking
REFERENCES
RAYANNE MALLOUK
0451061078
FATUMA ISMAIL
0478123312
AFNAN SOIAN
0411211721
Certification
-NDIS
-Police Check
-WWC
Timeline
Support Worker
Guardian Home Care
02.2022 - Current
SUPPORT WORKER
RADIANT HOME CARE
05.2021 - 07.2021
AGED CARE
HARMONY HOME AND COMMUNITY CARE
01.2016 - 12.2019
SUPPORT WORKER
MCARTHUR
01.2010 - 12.2017
EDUCATOR
BLUE BELLS FAMILY DAY CARE
01.2010 - 12.2015
CERT III iN INDIVIDUAL SUPPORT -
VICTORIAN INTERNATIONAL ACADEMY
CERT III iN AGED CARE WORK -
NEW FUTURES TRAINING
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