Naaman Koko
Caversham,WA
Summary
Driven professional with a proven track record at Harry and Shahi, enhancing customer satisfaction and ensuring safety. Excelled in team collaboration and verbal communication, significantly improving dining and grooming experiences. Skilled in managing financials to meet profit goals and adept at learning quickly, ensuring operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Prestige Barber Lounge
Harry
12.2023 - 05.2024
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Answered incoming telephone calls and scheduled appointments for clients.
Chulo Nepalese Restaurant
Shahi
06.2023 - 12.2023
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Education
Hampton Senior High School
Morley, WA09.2024
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Highly motivated self-starter
- Opening and closing procedures
Certification
- Certificate II in Sport and Recreation
Timeline
Prestige Barber Lounge
Harry
12.2023 - 05.2024
Chulo Nepalese Restaurant
Shahi
06.2023 - 12.2023
Hampton Senior High School
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