Professional Summary
Overview
Work History
Education
Skills
Timeline

Naarah Rotumah

Kingscliff Hospital
Tweed Heads,NSW
6
years of professional experience

Motivated, reliable and out going young worker with hands-on experience in customer service,hospitality and learning roles.Know for being punctual,friendly and a fast leaner who thrives in team environments. Ready to bring positive attitude to a new entry-level opportunity. Eager to learn, grow and contribute to success of a new workplace

Work History

Hospital Cleaner

1 Year 8 Months
Kingscliff Hospital | 01.2024 - 09.2025
  • Performed thorough cleaning of designated areas, ensuring high standards of hygiene and safety.
  • Utilized industrial cleaning equipment to maintain cleanliness and efficiency across various surfaces.
  • Followed established procedures for waste disposal and recycling, supporting environmental sustainability efforts.
  • Collaborated with team members to streamline cleaning processes, enhancing overall productivity.

Hotel Cleaner

6 Months
Mantra | 10.2024 - 04.2025
  • Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Conducted thorough inspections of rooms post-cleaning to ensure quality standards were met consistently.
  • Collaborated with housekeeping team to maintain an organized workflow, ensuring timely completion of tasks.
  • Prioritized task completion during peak times or high occupancy periods, demonstrating flexibility in adjusting work schedules to meet the demands of the hotel.

Customer Service

6 Months
Bakers Delight | 02.2023 - 08.2023
  • Provided high-quality customer service, addressing client concerns promptly and professionally.
  • Reduced call handling time while maintaining high-quality customer service standards.
  • Maintained excellent customer service with timely deliveries and professional communication.
  • Boosted customer service scores, attentively addressing and resolving customer complaints.

Customer Service

1 Year 3 Months
Kmart | 03.2020 - 06.2021
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Assisted stock workers and customer service agents throughout shifts.

Model

Family Business | 05.2021 - 05.2021
  • Collaborated with photographers to create visually appealing fashion portfolios.
  • Adapted quickly to various modeling styles and requirements for diverse projects.
  • Maintained professionalism during photo shoots, ensuring positive experiences for clients and team members.
  • Assisted in wardrobe selection and fitting processes to enhance visual storytelling.

Education

No Degree - Student

Tweed River High School | Tweed Heads, NSW | 06-2022

Skills

. Strong work ethnic - Punctual
reliable and committed to doing task
thoroughly and efficiently
.Attention to detail - Consistently maintains high cleaning and presentation standards
.Adaptability - Works well in fast-paced
changing environments across different industry's
.Team collaboration - Supports others and builds a positive working environment
.Goal-focused - Driven to learn
improve and contribute to the teams success
.Follows instructions well - Quickly understands and applies feedback or direction on the job

Timeline

Hotel Cleaner

Mantra
10.2024 - 04.2025Read More

Hospital Cleaner

Kingscliff Hospital
01.2024 - 09.2025Read More

Customer Service

Bakers Delight
02.2023 - 08.2023Read More

Model

Family Business
05.2021 - 05.2021Read More

Customer Service

Kmart
03.2020 - 06.2021Read More

Tweed River High School

No Degree from Student
Read More
Naarah Rotumah