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Information Technology (IT) & Tolling professional with 13+ years of experience across toll operations, system audit, Intelligent Transportation Systems (ITS)/toll-system installation and technical support. Experienced with Kent and VaaaN Infra Pvt Ltd tolling systems, Toll Management System (TMS), Advanced Traffic Management System (ATMS), Weigh-in-Motion (WIM), Automatic Vehicle Classification (AVC), Toll Lane Controller (TLC), Electronic Toll Collection (ETC), lane equipment, servers, networking, Closed-Circuit Television (CCTV)/Network Video Recorder (NVR), Management Information System (MIS)/audit reporting, troubleshooting, installation, testing, commissioning and Operations & Maintenance (O&M).

Accomplished IT professional with extensive expertise in virtualization technologies, data backup recovery, and hardware troubleshooting. Demonstrates exceptional skills in efficient escalation handling and communication excellence, ensuring seamless operations and customer satisfaction. Proficient in ERP systems, scripting languages, and cloud computing, with a strong understanding of VPNs and cybersecurity practices. Adept at software installation and upgrades, firewall setup and maintenance, and navigating ticketing systems. Committed to continual service improvement and leveraging helpdesk experience to enhance IT support services.
Adaptable professional with strong foundation in problem-solving and customer service, eager to leverage technical aptitude and communication skills in new role. Proficient in troubleshooting and providing technical support, combined with ability to convey complex information clearly. Ready to contribute to positive impact in [Desired Position] role.

Skilled desktop support with your experience in IT field. Refining workflow process and improving organizational efficiency by utilizing my technical knowledge as ICT support engineer, and looking to further enhance my skills.

To achieve a challenging work responsibilities and progressive value addition in the industry and to be able to use my technical, skills for organizational activities I work for.
I am an IT professional with 28 years working experience. Having gained technical experience from several assignments and organizations, I also have a good knowledge of implementing and supporting LAN, WAN as I have a strong knowledge of routers and catalyst switches with different operating systems. Also, I have the ability to adapt to a new technology, working environment and always willing to face challenges.
Professional IT consultant ready to deliver impactful solutions. Skilled in network infrastructure, cybersecurity, and software development. Strong focus on team collaboration and achieving measurable results. Adaptable, reliable, and highly motivated to meet evolving client needs.
Knowledgeable [Desired Position] with solid background in IT consulting, focusing on optimizing technology solutions for diverse business needs. Successfully guided multiple projects to completion, ensuring seamless integration and enhanced system performance. Demonstrated expertise in problem-solving and strategic planning, effectively managing client expectations and requirements.
Experienced with IT infrastructure and strategic technology implementation to meet organizational goals. Utilizes advanced problem-solving techniques to streamline operations and enhance performance. Track record of managing complex projects, coordinating teams, and ensuring timely delivery of solutions.

Nabeel Altaf

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ICT Support Engineer

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Master Degree - Master of Information Technology

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ICT Support Engineer

Charles Sturt University

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