Nabiha Akand
Perth
Summary
Dynamic and results-oriented professional with a proven track record at Fatboi Brownies, adept in cash handling and processing payments. Excelling in customer service and team collaboration, I significantly contributed to enhancing customer satisfaction and operational efficiency. Skilled in utilizing POS systems and managing high-volume transactions, my focus on goal achievement and problem-solving drives business success.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Fatboi Brownies
12.2023 - Current
- Cash handling
- Familiar with POS system
- Cleaning and tidying
- Stocking display with brownies and cookies
- Baking desserts
- Customer service
Restaurant Waitress
Grill’d
08.2024 - 10.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Contributed to restaurant''s achievement of high health inspection scores by strictly following cleanliness and sanitation guidelines.
Checkout Operator
Coles
07.2024 - 09.2024
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
- Organized items on shelves to help customers locate products easily and quickly.
Team Member
Kmart
07.2023 - 01.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Secondary School, WACE -
Willetton Senior High School
Willetton, WA11.2024
Skills
- Cash handling
- Goal oriented
- Complex Problem-solving
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Fitting room maintenance
- Task prioritization
- Team collaboration
- Customer service
- Friendly and helpful
- Strong communication and interpersonal skills
- Reliable and responsible
- Honest and dependable
Timeline
Restaurant Waitress
Grill’d
08.2024 - 10.2024
Checkout Operator
Coles
07.2024 - 09.2024
Sales Assistant
Fatboi Brownies
12.2023 - Current
Team Member
Kmart
07.2023 - 01.2024
Secondary School, WACE -
Willetton Senior High School
Similar Profiles
Margaret LokMargaret Lok
Retail Assistant Manager at Lucia The Brownies BarRetail Assistant Manager at Lucia The Brownies Bar
Finn PerrottFinn Perrott
Deliveries and Sales Assisstant at Brownies Mattress DirectDeliveries and Sales Assisstant at Brownies Mattress Direct
Kaylen MorenoKaylen Moreno
Server at Brownies DinerServer at Brownies Diner