Summary
Overview
Work History
Education
Skills
References
Additionalinformation
Attributes
Timeline
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Nabin Ghimire

Glenfield,NSW

Summary

Accomplished Senior Claim Consultant with a proven track record at Insurance Australia Group (IAG), adept in project management and stakeholder communication. Expert in blueprint interpretation and ensuring compliance, significantly enhancing claim processing efficiency. Demonstrated ability to manage complex, high-value claims and streamline operations, showcasing a blend of technical and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Senior Claim Consultant

Insurance Australia Group (IAG)
08.2018 - Current
  • Company Overview: IAG is a leading general insurance group with operations across several countries
  • Manage end-to-end Large Loss (over $100K), contentious and complex claims ensuring accurate settlement and fraud prevention
  • Assess builder reports, scopes of work, and validate costs against recorded damages
  • Evaluate quotes from builders and clients to ensure cost-effective settlements when insured supplies their own report and quote
  • Allocate building consultants for high-value claims to verify damage and scope accuracy
  • Interpret basic construction plans, engineer reports, and ensure compliance with NCC codes
  • Liaise with technical assessors and visit sites to confirm damages and resolve complex issues
  • Deliver clear and accurate coverage letters to clients, referencing appropriate policies
  • Coordinate with builders and suppliers (e.g., Rizon Builder, MidCity Group, JB Hi-Fi, Coles)
  • Provide clients with temporary accommodations and safety arrangements as needed
  • Keep clients updated on repair progress and resolution timelines
  • Process vendor and supplier invoices using OPUS software
  • Support the organization’s catastrophic event response efforts when required
  • Perform additional administrative tasks to ensure smooth claims processing
  • IAG is a leading general insurance group with operations across several countries

Account Officer, Data Entry

Kraft Heinz Company
10.2017 - 07.2018
  • Company Overview: Kraft Heinz Company is a major player in the food industry
  • Processed invoices by attaching codes, approvals, and purchase order numbers
  • Scanned and uploaded invoices received by post
  • Entered invoice details into the system, ensuring accuracy in vendor information and financial data
  • Managed invoices in both local and foreign currencies, including freight charges
  • Coordinated with vendors and internal staff to resolve discrepancies
  • Worked closely with the finance team to meet MBO targets
  • Kraft Heinz Company is a major player in the food industry

Education

Certificate IV - Building and Construction

Tafe NSW
01.2025

Professional Year Program -

Education Centre of Australia
Melbourne
07.2017

Master of Professional Accounting - Finance and Accounting

Central Queensland University
Melbourne
11.2015

Skills

  • Project Management & Planning
  • Blueprint Interpretation & Compliance
  • Construction Software & Tools
  • Microsoft Office
  • Quality Assurance & Material Management
  • Stakeholder Communication

References

Available upon request.

Additionalinformation

Full-time availability with working rights in Australia., Permanent resident., Own personal vehicle with Australian Full License., Willing to travel up to 50% of the time., Flexible to work in any location across Australia.

Attributes

I am a friendly and approachable individual who values stability and is deeply passionate about achieving accuracy in my work. I follow instructions meticulously and am committed to completing tasks efficiently. Outside of work, I enjoy maintaining a healthy work-life balance with my personal interests.

Timeline

Senior Claim Consultant

Insurance Australia Group (IAG)
08.2018 - Current

Account Officer, Data Entry

Kraft Heinz Company
10.2017 - 07.2018

Certificate IV - Building and Construction

Tafe NSW

Professional Year Program -

Education Centre of Australia

Master of Professional Accounting - Finance and Accounting

Central Queensland University
Nabin Ghimire