Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Nadia Merzaie

Nadia Merzaie

Melbourne,VIC

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

4
4
years of professional experience

Work History

Receptionist

Neda-e-Sehat Hospital
09.2018 - 03.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Customer Service Cashier

Subhan Clinic
09.2016 - 11.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Certificate IV - Beauty Therapy

TAFE, Melbourne, VIC

Certificate III - Dental Assistant

Institute of Health And Nursing Australia (IHNA), Melbourne, VIC

Diploma-Certificate - Computer And Information Sciences

Afghan Korea Vocational Training Institute (AKVTI), Kabul Afghanistan
03.2019

Bachelor Of Geology - Bachelor

Kabul University, Kabul, Afghanistan
03.2016

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling
  • Typing Speed
  • Basic accounting

Languages

Persian
Full Professional
Urdu
Professional Working

Additional Information

Preference: Farida Abdul Khalil

Phone: 0424915744

Timeline

Receptionist - Neda-e-Sehat Hospital
09.2018 - 03.2021
Customer Service Cashier - Subhan Clinic
09.2016 - 11.2017
TAFE - Certificate IV, Beauty Therapy
Institute of Health And Nursing Australia (IHNA) - Certificate III, Dental Assistant
Afghan Korea Vocational Training Institute (AKVTI) - Diploma-Certificate, Computer And Information Sciences
Kabul University - Bachelor Of Geology, Bachelor
Nadia Merzaie