Nadia Merzaie
Melbourne,VIC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
Work History
Receptionist
Neda-e-Sehat Hospital
09.2018 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Helped office staff prepare reports and presentations for internal or client-related use.
Customer Service Cashier
Subhan Clinic
09.2016 - 11.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Certificate IV - Beauty Therapy
Certificate III - Dental Assistant
Diploma-Certificate - Computer And Information Sciences
03.2019
Bachelor Of Geology - Bachelor
03.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Typing Speed
- Basic accounting
Languages
Persian
Full Professional
Urdu
Professional Working
Additional Information
Preference: Farida Abdul Khalil
Phone: 0424915744
Timeline
Receptionist - Neda-e-Sehat Hospital
09.2018 - 03.2021
Customer Service Cashier - Subhan Clinic
09.2016 - 11.2017
TAFE - Certificate IV, Beauty Therapy
Institute of Health And Nursing Australia (IHNA) - Certificate III, Dental Assistant
Afghan Korea Vocational Training Institute (AKVTI) - Diploma-Certificate, Computer And Information Sciences
Kabul University - Bachelor Of Geology, Bachelor
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