Nadia Naimi

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Maintained current and accurate medical records for patients.
• Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
• Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.

• Managed multi-line phone system and pleasantly greeted patients.
• Maintained current and accurate medical records for patients.
• Completed patient referrals to other medical specialists.
• Invoiced patients accurately in line with charging guidelines.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Registered and verified patient records before triage with most up-to-date information.

• Greeting Patients
• Answering Phone calls
• Making Appointments
• Billing Using Hicap Machine
• stock take & Ordering
• Filling and entering patient 's record the system

Greeting Patients
• Answering Phone calls
• Making Appointments
• Billing Using Hicaps Machine
• stock take & Ordering
• Filling and entering patient 's record the system

• Assisting the Dentist
• Greeting patients
• Answering phone call Administrative work
• Making appointments
• Billing using Hicaps machine
• Stock take and ordering
• Filling and entering patient's record on the system

• Explained treatment procedures and instructed patients on home care guidelines.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
• Used [Software] to document and maintain patient information and health background.