Nadya Clancy
Driver,NT
Summary
Professional in residential care with proven ability to support and assist individuals in daily living activities. Strong focus on team collaboration and consistently achieving results. Known for adaptability and reliability, ensuring smooth operations in dynamic environments. Skilled in maintaining safe, supportive atmosphere and effectively managing changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Presenter
National IAHA Health Conference
09.2019
- Speaking in front of a large audience about personal traineeship experience
- Answering audience questions and elaborating on personal journey
- Communicating with health professionals and providing feedback for improvement
Residential Worker
Career Employment Australia
01.2024 - Current
- Developed strong relationships with community resources to connect residents with necessary support services.
- Assisted residents in achieving self-sufficiency by providing guidance on life skills and resource management.
- Handled sensitive resident information with discretion, ensuring privacy and confidentiality were maintained at all times.
- Collaborated with other staff members to provide comprehensive support services for residents in need.
- Reduced conflicts among residents with effective mediation strategies during challenging situations.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
Desk Clerk/Administration
Flinders University/Living
05.2021 - Current
- Managing all internal and external telephone calls
- Managing all incoming mail and the distribution of parcels
- Managing the front desk and assisting resident enquiries in a professional and friendly manner
Barista/Café All Rounder
How the Focaccia
02.2023 - 06.2023
- Preparing a wide variety of beverage and food products
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintaining a safe and clean environment to align with WHS policies
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Support Mentor/Tutor
Indigenous Allied Health Australia (IAHA)
11.2019 - 12.2019
- Assisting and tutoring peers in the completion of their Certificate III in Allied Health Assistance
- Providing support by accompanying peers to meetings and workplaces
Trainee
Danila Dilba Health Service
09.2018 - 12.2019
- Using PPE and following policies and procedures correctly (WH&S)
- Communicating effectively and appropriately with all clients and colleagues
- Assisting medical professionals with physical examinations of clients
- Administration duties (welcoming and checking in patients)
Crew Member
McDonald’s Palmerston
07.2017 - 08.2018
- Using customer service skills to communicate with customers in a friendly and approachable manner
- Working within time frames under pressure
- Management of stock and preparing products for consumption
- Cashiering and multitasking while communicating with colleagues and customers
- Received award for ‘Most Improved Crew Member’
Education
Bachelor of Health Sciences -
Flinders University
Adelaide, SA11.2023
NTCET -
Palmerston College
01.2019
Certificate ІІІ - Allied Health Assistance
Charles Darwin University
01.2019
Skills
- Outstanding customer service
- Effective communication
- Organizational skills
- Adaptable
- Working Independently
- Client Advocacy
- Cultural Sensitivity
- Confidentiality Practices
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Adaptability and Flexibility
- Relationship Building
References
- Mel Cheesbrough, How the Focaccia Manager, +61 426 048 747
- Gillian Bowie, Adelaide Education Support Officer (Career Employment Australia – Indigenous Youth Mobility Project), 0429 792 617, gillianbiymp@ceagroup.com.au
Qualificationscertificates
- National Police Certificate
- Working with Children Check
- COVID certificate
Certification
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
Timeline
Residential Worker
Career Employment Australia
01.2024 - Current
Barista/Café All Rounder
How the Focaccia
02.2023 - 06.2023
Desk Clerk/Administration
Flinders University/Living
05.2021 - Current
Support Mentor/Tutor
Indigenous Allied Health Australia (IAHA)
11.2019 - 12.2019
Presenter
National IAHA Health Conference
09.2019
Trainee
Danila Dilba Health Service
09.2018 - 12.2019
Crew Member
McDonald’s Palmerston
07.2017 - 08.2018
NTCET -
Palmerston College
Certificate ІІІ - Allied Health Assistance
Charles Darwin University
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
Bachelor of Health Sciences -
Flinders University
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