NAHID AHMED SHAWON
Moonah,TAS
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
1
1
year of professional experience
Work History
Checkout Operator
Coles
2024.03 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sales Assistant
Just Jeans
2023.07 - 2024.01
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
SALES ASSISTANT
JD SPORTS
2023.08 - 2023.12
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
Education
BACHELORS IN INFORMATION ANF TECHNOLOGY CANDIDATE -
UNIVERSITY OF TASMANIA
06.2026
Skills
- Stock Management
- Product Merchandising
- Customer Needs Assessment
- Opening and Closing Procedures
- Point of Sale
- Sales Expertise
- Attention to Details
- KPI chase
- Sales Target completing
- Sales expertise
- Goal-Oriented
- Retail Merchandising
Accomplishments
- Became "Team Member of the month" by completing every task in Black Friday and Boxing Day with full accuracy and efficiency in JD Sports
- Became the "Best Sales Person" of the month at Just Jeans by upselling products to the customer and meet the monthly sales target.
Timeline
Checkout Operator
Coles
2024.03 - Current
SALES ASSISTANT
JD SPORTS
2023.08 - 2023.12
Sales Assistant
Just Jeans
2023.07 - 2024.01
BACHELORS IN INFORMATION ANF TECHNOLOGY CANDIDATE -
UNIVERSITY OF TASMANIA
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